My Opinion on High Roller Casino – Key Findings
High Roller Casino comes close to being the complete package. It has an outstanding game selection and plenty of deposit and cashout options with low minimums.
However, it needs the quality player incentives other online casinos offer. It has no loyalty rewards program, and most of the bonuses are unreasonable due to their high rollover requirements and restrictive time limits.
A revamp of player perks could catapult this site to new heights. I recommend High Roller Casino to any gambler looking for a diverse selection of top-quality games, as long as you don’t care about claiming a promotion.
If promotions are a dealbreaker for you, you might want to play elsewhere.
![High Roller Casino Homepage](https://www.onlineunitedstatescasinos.com/app/uploads/2024/06/High-Roller-mobile-HOME3.jpeg)
![High Roller Casino Games](https://www.onlineunitedstatescasinos.com/app/uploads/2024/06/High-Roller-mobile-GAMES3.jpeg)
![High Roller Casino Live Dealer](https://www.onlineunitedstatescasinos.com/app/uploads/2024/06/High-Roller-mobile-LIVE-DEALER3.jpeg)
![High Roller Casino Cashier](https://www.onlineunitedstatescasinos.com/app/uploads/2024/06/High-Roller-mobile-CASHIER3.jpeg)
![High Roller Casino Promotions](https://www.onlineunitedstatescasinos.com/app/uploads/2024/06/High-Roller-mobile-PROMOTIONS3.jpeg)
What I Loved
- This site has an excellent game selection, with plenty of options in every category.
- The variety of banking methods makes depositing and withdrawing convenient for people of all preferences.
- Customer support was quick to respond and helpful when I needed them.
Room for Improvement
- Most of the bonuses have high rollover requirements and short time limits.
- There is no loyalty rewards program.
- There is very little information about games, making RTPs hard to find.
Website
Year Established
2023
License
Panama
Number of Games
759
Available Games
Slots, Blackjack, Table Games, Video Poker, Specialties, and Live Dealer
Device Compatibility
Desktop, Mobile (Apple iOS and Android)
Best Casino Bonus
Super Tuesday Reload Bonus: 25% up to $500
Best Deposit Method
Credit Card or Crypto
Best Withdrawal Method
Crypto
Restricted US States
None
Min. Deposit
$25 for Credit Cards and $20 for Crypto
Customer Support
Email, Live Chat, Phone
Why You Can Trust Us
We help you make informed decisions about gambling sites through in-depth research and honest reviews. Our independent reviewers deposit and gamble with real money to experience the sites firsthand. We also analyze the Terms & Conditions and test customer support. Learn more about how we rate casinos.
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My Gambling Session Details
Here’s a rundown of how my gaming session went at High Roller.
- Deposit amount and method: I made a $25 deposit with my credit card. It was initially denied, so I had to contact customer support. They suggested trying a different card, and fortunately, that worked. The funds were in my account instantly.
- Bonus Claimed: After examining the promotions and finding mostly disagreeable terms and conditions, I decided not to claim a bonus.
- Duration: I spent 16 hours playing at and reviewing this site.
- What I enjoyed the most about this site: I really enjoyed the massive game selection with high-quality graphics and the impressive number of banking methods available.
- What I enjoyed the least about this site: I was disappointed by the restrictive bonus requirements and lack of information about games.
- Games played: I played slots, blackjack, roulette, baccarat, craps, other various card games, video poker, live dealers, and specialties, and I wagered a total of $54.35.
- Total amount of money wagered: When all was said and done, I had less than $10 in my account from an initial $20 deposit.
- Withdrawal method used: I didn’t meet the minimum to be eligible for withdrawal. That said, cryptocurrencies looked like the best option, as many had low minimums and no fees.
Key Takeaways
- Bonus terms & conditions and withdrawal limits are the crux of players’ complaints.
- Players find no fault with the game selection and entertainment value.
- Opinions on customer service are mixed.
What Players Say About the Casino
From what I could find about High Roller Casino, it seems like some players have had good experiences and others have not.
The reviews on Trustpilot and LCB.org vary.
While there are favorable reviews, other players complain about different aspects of the online casino. I selected a few of the most representative comments.
Entertaining Game Selection
“Not bad. Not bad at all. A very wide selection.”
—mspaqman, (LCB.org 5/5 stars)
Great Games but Disappointing Withdrawal Limits
“I like this casino. It has a good selection of games, and I like that they have three daily tournaments.
The only downside is the high rollover amount required to cash out winnings.”
—Highroller702, (LCB.org 4.2/5 Stars)
Rough Bonus Terms and Conditions, Nice Service Agents
“I agree that you might have difficulty cashing out if you claim a bonus at this site. The terms and conditions are rough, but the beauty of a bonus is that you don’t have to claim it.
Although I never received a response to my email, every live chat and telephone agent I talked to was very nice.”
—Hilltopperjm, (LCB.org 4/5 Stars)
Unresponsive Customer Service
“My withdrawal has been declined. Live chat customer service won’t tell me why but instead that I need to call and “get it sorted out.”
I am on hold and no one answers. Live chat then says someone will call me…and they haven’t.” (1/5)
—Ted Glynn, (Trustpilot.com 1/5 Stars)
My View on High Roller’s Player Complaints
There are several things to consider when discussing a casino’s online reputation, like whether its representatives respond to complaints and negative comments.
Unfortunately, I couldn’t find any direct answers from the site to players.
Then, you need to take highly positive or negative comments with a grain of salt.
Most of these gambling forums and aggregate reviewer sites aren’t moderated, and therefore, they can be used as a double-edged sword to portray any site in a positive or negative light.
What I think is happening is that the site is still fairly new and that running an online casino operation is costly. Due to high demand and staffing constraints, the casino’s customer service has likely been overwhelmed at times.
Moreover, this would explain why terms and conditions are, as users put it, “rough”; the casino wants to attract new players but ironically doesn’t have the bankroll to be looser with the money it gives away.
Lastly, I’ve done dozens of reviews, and the terms and conditions/verification complaints are always present regardless of the site’s stature.
Many people just don’t read the T&Cs and leave verification for the last minute.
Myths Busted About High Roller Casino
There have been a few myths about High Roller Casino, but I’m here to separate fact from fiction. Let’s take a look at a few of them.
Myth #1 – The Games Are Rigged
Some players mentioned they felt the games were rigged against them when they started losing.
However, High Roller Casino uses a Random Number Generator to determine the outcomes.
This technology ensures that all results are 100% random and free of an algorithm or pattern.
In addition, their games are tested for fairness before being released and routinely monitored.
Myth #2 – You Can’t Cash Out
Many players who complained of not being able to cash out had claimed a bonus.
There lies much of the issue. Before you are eligible for withdrawal, you must meet certain terms and conditions, like clearing bonus rollover requirements and verifying your identity.
If you fail to do so, your request will be denied. If you follow the rules at High Roller Casino, you will get your payout.
Key Takeaways
- Otherwise solid deals are let down by high rollover requirements and unrealistic expiration dates.
- Weekly tournaments are a fun alternative with a good upside.
- You can still claim promotions to get extra entertainment value.
High Roller has quite a few promotions, including welcome bonuses, reloads, weekly rebates, prizes, tournaments, and a referral offer.
On the surface, it appears to be a lucrative selection.
However, once I began reading the terms and conditions, I found only one promotion I would recommend claiming.
Many of the bonuses at this site have rollover requirements between 40x and 50x, which is on the high end.
Not only are those numbers hard to meet, but many of these promotions dictate you must do so within 7-14 days. Terms and conditions like that are unfair to the player.
As such, I suggest avoiding Mystery Mondays, Thirsty Thursdays, and the welcome bonuses.
Most others promotions had high rollover requirements or restrictive time limits. I’ll discuss the details of the best offers below.
My Recommended Bonuses
I would suggest only one offer on this site, and even then, it has a few drawbacks. Let’s take a closer look so you can see why.
Super Tuesday
![High Roller Casino Super Tueday Promotion](https://www.onlineunitedstatescasinos.com/app/uploads/2024/06/High-Roller-Casino-Super-Tueday-Promotion-680x123.jpg)
This bonus matches 25% up to $500 of a minimum $100 deposit, and you can claim it twice every Tuesday.
If you want to up your deposit to $200, you can get a 50% match.
The rollover requirements are the lowest on the site at 35x. Slots, keno, scratch cards, and board games contribute 100% to clearing them, while certain table games contribute 5-10%.
The one downside to this offer is that you must meet the terms and conditions within seven days of claiming it, which is very little time.
This offer sounded somewhat decent until I learned you only have seven days to accomplish the playthrough.
That’s a condition most players would have a hard time achieving, making this bonus still far from ideal.
Super Tuesday Bonus
High Roller vs Other Casinos – Top Bonus
My Thoughts on High Roller’s Bonuses
High Roller offers a wide variety of promotions, but it needs better terms and conditions to compete with leading online casinos.
A rewards program would also help to entice players.
On the bright side, multiple weekly tournaments and prize pools provide ample options for some friendly competition and the potential for a large cash prize.
You can still claim these promotions, take advantage of the extra spins you’re getting, and enjoy more playing time without worrying too much about being able to cash out the extra money.
The other option that is always available is to skip the promotions and enjoy your deposit money. This is easy to do here because the game quality and variety are pretty good, unlike the bonuses.
Other Bonuses I Reviewed
Here are other casino bonuses that I checked out while writing this review.
Again, these are also very restrictive because of the high wagering requirements and short expiration dates.
BONUS | ROLLOVER | BONUS CODE |
---|---|---|
400% Match Up to $8,000 on the First 5 deposits + 100 Free Spins | 40-45x | HR100, HR200, HR400 |
300% up to $3,000 on the First 3 Crypto Deposits | 40-45x | 100HRC, 200HRC, 300HRC |
Play $100 in any Game for a Chance to Win Free Spins and More | 50x | No Code |
Deposit $100 and get $100 every Thursday | 45x | THIRSTY100 |
Key Takeaways
- The game catalog is the highlight of the site.
- You’ll find the most recent games by the best developers.
- Lack of game information in-site will have you jumping between tabs.
High Roller Casino has a remarkable game selection.
I was pleased to find plenty of options from leading software developers in all categories. The graphics were crisp, the titles felt new and updated, and everything ran smoothly.
I also appreciated that many game categories had subsections, making it easy to find what I was looking for.
I had a great time playing here. My only complaint was the lack of information about games.
Although each title had a very brief one-sentence synopsis and a volatility rating, it wasn’t enough to educate me. Information on RTPs and features would have been helpful.
700+
Slots
37
Specialty Games
68
Roulette & Other Table Games
69
Live Dealer Games
21
Video Poker Titles
Software Providers
The number of top software developers who supply this site is impressive.
Their game catalog counts titles from, Nucleus, Arrow’s Edge, PureRNG, Concept Gaming, BGaming, Urgent Games, Lucky Gaming, DGS, Fresh Deck, ViG, and BetGamesTV.
You can easily see who’s behind each game by looking at the upper right-hand icon on each game card.
Most of the games I played were provided by either Dragon Gaming, Betsoft, or Rival Gaming.
![Betsoft Gaming Software Logo](https://www.onlineunitedstatescasinos.com/app/uploads/2022/03/Betsoft-Gaming-Software-Logo.png)
![Rival Gaming Software Logo](https://www.onlineunitedstatescasinos.com/app/uploads/2022/03/Rival-Gaming-Software-Logo.png)
![Dragon Gaming Software Logo](https://www.onlineunitedstatescasinos.com/app/uploads/2022/03/Dragon-Gaming-Software-Logo.png)
My Top Game Picks
When I’m new to gambling, I try to get a good feel of what the games section has to offer.
Of course, I want to play some high RTP games and games that contribute the most to clearing bonuses.
However, I’m willing to sacrifice potential winnings to try new games and have fun experiences with titles with charming themes or interesting features.
You can find the games that stood out during my session below.
Chameleon Cash
![Chameleon Cash slot game logo](https://www.onlineunitedstatescasinos.com/app/uploads/2024/01/Chameleon-Cash-slot-game-logo.webp)
This slot has a 96.45% RTP. Six or more bonus symbols trigger the Hold and Win feature, where they lock into place, and the reels re-spin.
Each bonus symbol contains a cash prize and stays in place until no re-spins remain or they fill all positions.
If you land all 15, you win the grand jackpot of $2,500.
Dim Sum Prize
![Dim Sum Prize Online Slot Logo](https://www.onlineunitedstatescasinos.com/app/uploads/2020/09/Dim-Sum-Prize-Online-Slot-Logo.jpg)
This East Asian street food-themed slot will whet your appetite thanks to its generous 97.18% RTP.
Bamboo baskets burst open to reveal either Coupon symbols or sticky wilds.
Three or more Coupon symbols trigger five free spins and the chance for up to nine more spins when the sticky wilds appear.
Kraken Deep Wins
![Kraken Deep Wins Online Slot Logo](https://www.onlineunitedstatescasinos.com/app/uploads/2020/10/Kraken-Deep-Wins-Online-Slot-Logo.jpg)
Sea monsters, treasure chests, and sharks await in this 96.5% RTP slot.
With each losing spin, there’s a chance a random symbol will be chosen to become sticky and grant you a respin.
Three or more bonus symbols trigger 10 free spins with more sticky wilds and multipliers.
Pirate 21
![Pirate 21 Blackjack Logo](https://www.onlineunitedstatescasinos.com/app/uploads/2021/10/Pirate-21-Blackjack-Logo.jpg)
This blackjack variation removes all tens from the decks but has a few extra advantageous rules to make up for it.
Player 21s and Blackjacks beat the dealers every time, which came in handy when I played.
Plus, you can double on any hand and resplit Aces.
Sweet Rush Megaways
![Sweet Rush Megaways](https://www.onlineunitedstatescasinos.com/app/uploads/2024/06/sweet-rush-megaways.png)
This 96.69% RTP slot has a silly candy monster theme and plenty of thrills, thanks to its high volatility.
Three or more scatters can trigger up to 16 free spins with sticky wilds, or you can purchase them with the Bonus Buy.
Also, there’s a 2x Chance feature that increases your odds of triggering free spins.
Now, let’s get into how my gambling session went. I’ll go into detail about what I played, what I liked and didn’t like, and any surprises I encountered along the way.
slots
I started with $25 in my account and played the colorful game Chameleon Cash Hold and Win first.
Despite the 96.45 RTP, I only won a little. Next, I played Dim Sum Prize, which had an even better RTP of 97.18%.
I triggered free spins twice, but when I was done, my bankroll was at $22.72. Lastly, I played Kraken Deep Wins, where I brought my balance up to $24.62.
This site has an ample slot selection, with 720 games. Most are provided by developers like Nucleus, BGaming, and Betsoft.
While I loved the variety, I was disappointed that I had to Google many of the games to find their RTPs. It was time-consuming and took me out of the moment.
Besides those small drawbacks, the slots had fantastic graphics and felt fresh.
If you claim a bonus, slots contribute 100% to clearing the rollover requirements.
High Roller vs Other Casinos – Number of Slots
Blackjack
The first blackjack game I played was single-deck. I won two hands but lost the next four, bringing my bankroll down to $21.62.
Next, I played Pirate 21, which boosted my balance to $24.12. Lastly, I played High Roller Blackjack Deluxe, where I lost quite a bit but redeemed myself and ended with $25.12.
I couldn’t find specific RTPs, but blackjack is typically around 99.5%.
Developers like Betsoft, Arrow’s Edge, and Dragon Gaming provide 26 titles in this category.
They all functioned flawlessly, and the graphics were crisp and modern.
Overall, it’s a top-notch selection with great variety. Blackjack contributes 5% to clearing bonus rollover requirements.
Roulette
I began my roulette journey by first playing the classic European variation, which has a 97.3% RTP.
I mostly broke even, so I decided to try American Double Ball Roulette, which had the same RTP.
Unsurprisingly, it also had the same effect on my bankroll. Lastly, I played Double Dragon Roulette and hit a losing streak, ending with $21.12 in my account.
There are 17 roulette titles, a solid amount compared to other online casinos that commonly have less than 10.
It covers all the basics, with European and American roulette, and offers a few extras like Dragon Roulette and Platinum Chip.
Betsoft, Flipluck, and Dragon Gaming provide most of the games in this category.
The graphics were on point, and the games played smoothly. Roulette contributes 5% to bonus rollover requirements.
Other Table Games
The first table games I played besides blackjack and roulette were Dragon Roulette and Baccarat.
I lost four hands consecutively right off the bat, bringing my bankroll down to $17.12.
Hoping for better luck, I moved on to craps, where I broke even. Lastly, I played Red Dog, where I won $6, bringing my balance up to $20.12.
High Roller has 25 “other” table games, which is a good amount compared to most online casinos.
They include craps, poker, baccarat, and more. Most of the titles are provided by Flipluck, Betsoft, and Rival.
The RTPs vary depending on the game you play but generally range between 97% and 99%.
Most table games contribute 10% to rollover requirements, but some titles, like Casino War and Ulimate Baccarat, only contribute 5%.
Video Poker
The first video poker game I played was Deuces Wild Multi-Hand, where I ultimately lost 80¢.
Next, I played Jacks or Better Single-Hand. I did pretty well, but my wins were small because I was only betting 5¢.
Lastly, I played Double Bonus, which left my bankroll at $19.22.
There are 24 video poker titles with great variety, making it an excellent selection compared to many gambling sites.
Rival, Betsoft, and Arrow’s Edge supply most of the games. I appreciated that there were subcategories for multi-hand and single-hand.
The graphics were simple yet smooth, which is what I expect from video poker.
These games generally have RTPs of around 99%, and they contribute 10% to clearing bonus rollover requirements.
Casual Games – Specialty Games
When I visited the specialty games section, I was immediately drawn to Fomo Claw since I’d never seen it before.
It was a virtual claw machine that required a $1 minimum bet and left me empty-handed twice in a row, so I decided to move on.
Next, I played Space Invasion, where I didn’t win much either. With only $14.12 left in my account, I played the Journey of Ra Scratch Card, where I spent $1 and won $1.
There are 37 specialty titles at High Roller, which is comparable to other popular gambling sites.
However, 25 of them are scratch cards. I think a better variety would improve this category. That said, the graphics are top-notch, thanks to providers like Betsoft, Rival, and BGaming.
The RTPs vary from game to game, but the range is around 95-96%, and the titles in this section contribute 100% to clearing bonus rollover requirements.
Live Dealer Games
I found a few blackjack tables with $5 minimums when browsing the live dealer games.
That was nice to see, considering they usually start at $10.
I decided to go for it. Unfortunately, I lost. Since I needed to conserve the rest of my bankroll, I played $1 roulette next, where I didn’t do much better.
The last game I played was baccarat, and I ended up with $8.69 in my account.
There are 69 live dealer games provided by Fresh Deck Studios, Visionary iGaming, and BetGames.
The HD streaming was smooth and clear, the dealers were knowledgeable, and it was a fantastic experience despite my losses.
I also appreciated the low-limit blackjack tables.
As with most online casinos, live dealer games don’t contribute to bonus rollover requirements.
Key Takeaways
- Vast array of deposit and withdrawal options.
- Depositing is simple and fast and it’s easy to find a method with zero fees.
- I couldn’t test withdrawals, but crypto is on paper the way to go.
High Roller Casino has one of the most extensive banking method selections I’ve seen, with plenty of ways to deposit and withdraw that will work for most players.
However, not all of them are fee-free.
In this section, I’ll explain what methods I used, how the process went, and what I would recommend based on my experience.
Deposit Options Summary
You can use four major credit cards, 16 types of crypto, e-checks, MoneyGram, cashier checks, wire transfers, or money orders to deposit.
It’s a massive variety, but a few options have fees and high minimums.
- Fastest Deposit Method: Credit Card – Instant
- Deposit Fees: Yes, Credit Card (9.75%), E-check (4.5%)
My Recommended Deposit Method: Credit Card
I used a credit card to deposit a minimum of $25 at this casino.
It’s one of the only options with a fee, but I’m not much of a crypto user, so the convenience was worth it.
My deposit was denied with the first card I tried, possibly due to my bank flagging an international transaction.
I contacted customer support, and they tried to help me, but ultimately, I had to use a different card.
That worked fine, and the funds were in my account instantly.
I recommend using a credit card or crypto to deposit here since they have the lowest minimums of $25 and $20, respectively and are the fastest.
Here’s a table with all the available deposit options.
DEPOSIT METHOD | MIN DEPOSIT | MAX DEPOSIT |
---|---|---|
|
$25 | $500 |
|
$25 | $500 |
|
$25 | $500 |
|
$25 | $500 |
|
$20 | $500,000 |
|
$20 | $100,000 |
|
$20 | $100,000 |
|
$20 | $100,000 |
|
$20 | $100,000 |
|
$20 | $100,000 |
![]() |
$20 | $100,000 |
![]() |
$20 | $100,000 |
|
$20 | $100,000 |
![]() |
$20 | $100,000 |
![]() |
$20 | $100,000 |
|
$20 | $100,000 |
![]() |
$20 | $100,000 |
![]() |
$20 | $100,000 |
|
$20 | $100,000 |
|
$20 | $100,000 |
|
$100 | $100,000 |
![]() |
$100 | $100,000 |
|
$500 | $100,000 |
![]() |
$1,500 | $100,000 |
|
$300 | $100,000 |
High Roller Vs Other Casinos – Deposit Methods
High Roller Casino Withdrawal Options
You can cash out with an e-check, money order, check by courier, MoneyGram, bank wire, or 16 types of crypto.
Some methods have fees (Bitcoin, Thether, USDC, E-Check, Money Order, Courrier Check, Money Gram, Bank Wire), so use the chart below to see what would work best for you.
- Is Verification Required? Yes, you may be asked to provide a photo of the front and back of your ID, and proof of address.
- Fastest Withdrawal Method: Cryptos
Recommended Method: crypto
Although the withdrawal minimums for most cryptocurrencies are very low compared to some online casinos, my account balance still didn’t meet them.
Unfortunately, I could not cash out.
Based on the information at High Roller Casino, crypto is the way to go.
Most don’t have fees; they’re fast, and you can find a method with a $20 minimum.
Here’s a table with all the withdrawal methods available.
PAYOUT METHOD | MIN PAYOUT | MAX PAYOUT |
---|---|---|
|
$100 | $100,000 |
|
$20 | $10,000 |
|
$20 | $10,000 |
|
$200 | $100,000 |
|
$20 | $10,000 |
|
$20 | $10,000 |
![]() |
$20 | $10,000 |
![]() |
$20 | $10,000 |
|
$20 | $10,000 |
![]() |
$20 | $10,000 |
![]() |
$50 | $10,000 |
|
$20 | $10,000 |
![]() |
$20 | $10,000 |
![]() |
$200 | $100,000 |
|
$20 | $10,000 |
|
$200 | $100,000 |
|
$100 | $1,000 |
|
$500 | $5,000 |
|
$500 | $2,500 |
![]() |
$50 | $400 |
![]() |
$500 | $25,000 |
High Roller Vs Other Casinos – Withdrawal Methods
Key Takeaways
- Customer service agents were friendly and eager to help.
- Live chat and phone response was automatic.
- I never got an email replay after waiting five days.
You can contact High Roller’s customer support over the phone, via email, or live chat.
I tested all three methods for speed, accuracy, and friendliness. I’ll share what I experienced with each encounter.
- Support Email Address: [email protected]
- Languages: English
- Live Chat: Yes
- Phone Number: 1-888-788-0884
- Validation Email: N/A
- Response Time: Immediate to 5+ days depending on the method.
Here’s How I Tested
I contacted customer support through email and chat. I only got a response through the latter, asking for minimum and maximum deposit limits while using e-check.
![High Roller customer service chat screenshot 1](https://www.onlineunitedstatescasinos.com/app/uploads/2024/07/High-Roller-customer-service-1-468x680.png)
![High Roller customer service chat screenshot 2](https://www.onlineunitedstatescasinos.com/app/uploads/2024/07/High-Roller-customer-service-2-458x680.png)
![High Roller customer service chat screenshot 3](https://www.onlineunitedstatescasinos.com/app/uploads/2024/07/High-Roller-customer-service-3-452x680.png)
Live Chat
I opened up live chat when I had questions about deposit limits and bonus terms, and I was immediately connected to an agent.
Although I had to repeat my question several times, he ultimately gave me the information I needed.
Overall, I was pleased with the speed and friendliness of the agent.
I sent an email inquiring about the terms of a specific bonus on Monday.
Five days later, on Friday, I still had not received a reply.
I was surprised by this, as most online casinos respond to emails within three days.
Hopefully, High Roller will improve this wait time in the future.
Phone
I called customer support when I needed assistance with my deposit being denied.
I was connected to someone immediately, and they did everything they could to help.
Although I had to use a different card, they were extremely kind and eager to be of service.
My Experience With High Roller’s Support
I was somewhat pleased with customer support at High Roller. Live chat and a phone call were quick and easy.
I appreciated that no one demanded that I give them any account information or insisted I go through a security check.
However, I was disappointed I didn’t get a reply to my email.
I recommend using live chat or calling the phone number for a guaranteed connection.
High Roller Vs Other Casinos – Customer Service
High Roller Casino has all the hallmarks of a good gambling site: a modern and easy-to-navigate layout, plenty quality games, and a vast array of easy-to-use banking methods.
I never found the page itself to be a hindrance to my experience as things just flowed and ran smoothly.
Remember that this site has over 900+ games, so being able to sort and filter to find what you’re looking for is relevant.
In this sense, the game categories and sub-categories provide a rough level of functionality, but the site could be more polished by giving you the ability to sort by developer or theme.
If you’re playing from your phone, the platform is mobile-optimized, and all games run smoothly and without cropping on smaller screens.
I used an iPhone 12 to make this review. I had no problem loading the games and saw them run smoothly without glitching.
I enjoyed using the High Roller platform because it allows for the games to shine through.
The Best Features
- Comprehensive game catalog (900+)
- Modern look and feel
- Mobile optimized with smooth gameplay
- Top software providers
High Roller Casino Vs. Other Gambling Sites
High Roller Casino has a very complete game selection, a user-friendly interface, and sufficient banking methods. However, it flops in other areas.
Below, compare it to popular online casinos.
ONLINE CASINO | BONUS | # OF GAMES | Average RTP | READ REVIEW | START |
---|---|---|---|---|---|
![]() ![]() |
WELCOME BONUS $8,000 Welcome Bonus + 100 Free Spins | # OF GAMES 759 | AVG RTP 97.12% | Review | PLAY NOW |
![]() ![]() |
WELCOME BONUS 500% up to $7,500 | # OF GAMES 699 | AVG RTP 97.43% | Review | PLAY NOW |
![]() ![]() |
WELCOME BONUS 125% up to $3,750 | # OF GAMES 549 | AVG RTP 96.98% | Review | PLAY NOW |
Player Protection
High Roller Casino has a responsible gambling page where you can find a quiz that will help you assess if you have a gambling addiction.
There are also links to resources for gambling addiction therapy and instructions on how to enter self-exclusion with the site.
For more gambling help resources, please visit our responsible gambling page.
For state-specific information and resources on responsible gambling, please visit our USA State pages hub.
My Verdict
Overall, I enjoyed playing at High Roller Casino.
The games were stellar, and I was impressed by the number of banking methods and low minimums.
Customer support was helpful over live chat and the telephone.
Plus, the site itself was incredibly easy to navigate.
I was disappointed at the bonus terms and lack of a rewards program.
While this isn’t the best site for those prioritizing player perks, it is superb in all other areas.
I recommend this casino to those who aren’t focused on bonuses but are looking for a wonderful user experience and a diverse game selection.
FAQ
Take a look at our list of FAQs for answers to the most commonly asked questions about High Roller Casino.
Is High Roller Casino legit?
Yes, High Roller Casino is legit. It is licensed in Curacao, uses RNG technology to ensure its games are fair, and uses SSL encryption to keep your personal information safe.
Does High Roller Casino pay out?
Yes, High Roller Casino pays out as long as you clear any pending bonus terms, verify your identity, and follow the rules of the site.
What are the games’ payout rates?
The general payout rates for the games are as follows:
Slots 96%
Roulette 97.5%
Blackjack 99.5%
Video poker 98%
Baccarat 98%
Poker 97%
Scratch cards 92%
Bingo 80%
Keno 90%
How does the casino handle jackpot wins?
If you hit a jackpot, the casino will pay out in increments according to your selected payment method.
What happens if I get disconnected during a game?
If you get disconnected during a game, your balance will return to the full amount before the disruption, and you can resume where you left off.
What is the community like?
There isn’t much of a community for High Roller Casino. This site doesn’t have Instagram, Facebook, or X (Twitter) accounts.
What happens if I’m locked out of my High Roller Casino account?
If you’re locked out of your High Roller account, contact customer support, and they will help you find a solution.
How can I turn my casino winnings into cash I can use?
You can turn your casino winnings into cash by first clearing any bonus requirements and verifying your identity. Then, all you need to do is put in a withdrawal request.