Downtown Grand is located in downtown Las Vegas. It is just north of the Fremont Street Experience on Ogden. It is the remodeled version of Lady Luck. Downtown Grand uses its former hotel and parking deck.
Downtown Grand uses the Downtown Grand Rewards players card. No other casinos use this rewards program.
How to Receive Grand Rewards Card
There is only one way to receive a Grand rewards card. They are issued by the cashier at Downtown Grand. The players center and cashier share the same window. Players must be at least 21 years of age with a valid photo ID.
How to Use the Grand Rewards Card
Each slot, video poker and video table game at Downtown Grand has a slot above the screen. This is where the Grand Rewards card is inserted. The machine will greet the player by name so that it is known that the card was accepted. Table game players should give the Downtown Grand Rewards card to the dealer or pit boss.
Awards Earned by Game
Slot players earn 0.4% in free play. Video poker players earn 0.2% in free play. Comps and cash back are not available.
Other Downtown Grand Rewards Perks
Loyal players will receive mailers for free food and hotel rooms. Downtown Grand offers regular slot, video poker and blackjack tournaments for active members of the players club.
How to Redeem Free Slot Play
Players should insert the Downtown Grand Rewards card into the slot above the monitor to redeem free slot play. There is one screen to redeem free play sent on a mailer and another to redeem points. Players may redeem 250 points for $1 in free slot play. This also applies to video poker machines.
Downtown Grand Rewards Return Rate
Slot players receive 0.4% in free play. Video poker players earn 0.2%. Table game players do not receive free slot play. They earn comps based on the average wager, the game’s house edge, speed of play and length at the table.
Downtown Grand Rewards Benefits by Tier
All players start at the White level of Downtown Grand Rewards. These players receive birthday offers and mailers based on play. Silver is the next tier. That is where the real benefits begin. The top level of Downtown Grand Rewards is Black.
Silver Downtown Grand Rewards Benefits
- Free parking in garage
- Free valet
- 5% discount at gift shop
- Annual tier renewal gift
Black Downtown Grand Rewards Benefits
- Free parking in garage
- Free valet
- 10% discount in gift shop
- Annual tier renewal gift
- VIP host
- VIP hotel check-in
- Priority seating in restaurants
- VIP transportation to and from airport
- Free cabana
- Free suite upgrade
Downtown Grand Rewards Points Needed by Tier
Players make the Silver tier at 2,500 annual points. Black is achieved after 25,000 annual points. Points are earned at a rate of one for every $1 played at slots and $2 at video poker.