Telehealth Proves Effective in Treating Online Gambling Addiction

Written by: Ashley Grasse , Specialist in Casino, Games, and Trends
4 minute read

Telehealth is emerging as a highly effective treatment for online gambling addiction, according to the latest findings from Kingsbridge, a Tennessee-based behavioral health network and research institute.

The organization, the first in the US to focus on gambling disorders, has reported significant improvement in patients’ mental health after completing an online treatment program.

Telehealth Proves Effective for Online Gambling Addiction

Key Highlights

  • Telehealth effectively treats gambling addiction, with significant reductions in depression and anxiety.
  • Men aged 25-34 are most affected, often facing severe mental health issues.
  • The rise of online betting apps has contributed to increased addiction rates.
  • Telehealth provides fast, flexible care, overcoming barriers like social anxiety and stigma.

The 2024 Gambling Disorder Treatment Outcomes report revealed a concerning trend: men in the 25-34-year-old age range were more likely to be affected by compulsive betting, often leading to severe mental health issues like depression and suicidal thoughts.

The study reflected a skew in the demographics, where 75.99% of participants were male, while only 23.66% were female, and 75.71% were Caucasian. 

The report noted significant improvements after just eight weeks of treatment, with even better results at the 12-week mark. There was a 62% reduction in depression, a 76.5% reduction in generalized anxiety disorder, and a 47.7% reduction in alcohol use disorder, which are conditions commonly associated with gambling addiction.

The Accessibility Effect

The gambling landscape has dramatically transformed with the rise of online betting. Games once only found in land-based casinos, like slots and blackjack, are now easily accessible on our smartphones.

With the introduction of online sports betting in 2018, wagering on the internet has become more popular than ever.  

In recent years, sports betting has skyrocketed, with states continuing to break revenue records. For example, New York has grossed $48 billion in wagers since 2021.

The expansion of betting apps from companies like BetMGM and FanDuel has made it possible to wager on sports at any time, contributing to a surge in gambling-related issues. The impact is perceptible for those who offer help.

In 2021, calls to the National Problem Gambling Helpline increased by 43%, highlighting a growing concern over gambling addiction.

How Telehealth is Working

Internet-based therapy solutions have become crucial in providing a method to address gambling disorders in individuals nationwide. Its flexibility offers an efficient approach to treating these issues. 

Findings from research suggest that traditional gambling treatment is not adequate due to its rigid structure and fragmentation in marginalized populations, meaning more emphasis must be placed on newer, alternative treatment like Telehealth.

– Dr. Nathan Smith, Executive Director of Kindbridge Research Institute

Telehealth can encompass a broad range of services, including telephone calls, video chats, and text messaging, and is often available faster than in-person visits.

Kindbridge noted the average wait time for mental health services in the US is 21 days, while Telehealth visits are typically available within 24 hours. The rapid response time is essential for those with urgent needs.

Dr. Nathan Smith of the Kindbridge Research Institute highlights the benefit of Telehealth over conventional therapy sessions, “Findings from research suggest that traditional gambling treatment is not adequate due to its rigid structure and fragmentation in marginalized populations, meaning more emphasis must be placed on newer, alternative treatment like Telehealth.”

In addition to its speed, Telehealth addresses several barriers. It can alleviate social anxiety, eliminate transportation issues, and reduce stigma, allowing clients to receive professional care from licensed therapists in the comfort of their homes.

Desire to Make a Change

Though gambling disorders are on the rise, the silver lining is that many are seeking help.

Kindbridge Research Institute has reported an encouraging trend, revealing that those who embrace therapy are more likely to achieve successful outcomes in their treatment.

According to the institute, nearly half (46.24%) of their clients rated themselves as having the highest level of readiness, indicating a solid enthusiasm for embracing therapy and making the most out of the support available to them. 

This hopeful pattern suggests that, with the correct support, individuals are set up to overcome their challenges.

The Future of Gambling Addiction Treatment

As online gambling continues to evolve and expand, the need for innovative and adaptable treatment grows.

The success of Telehealth illustrates a promising path forward through accessible therapy. This comprehensive care will be a crucial component in helping individuals overcome gambling disorders.


Ashley Grasse

Ashley Grasse Specialist in Casino, Games, and Trends

Ashley Grasse is a research writer and online casino expert who specializes in entertainment, gambling, iGaming, and product reviews. She's a gambling theory enthusiast, an expert on information accuracy that makes difficult concepts easy to understand, and a lover of the outdoors.

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