BoVegas Casino Review: Is It a Legit Vegas Experience?

BoVegas has a largely negative reputation amongst players and has even been blacklisted by a couple of casino sites like Casinolistings.com.

Many complaints come from terms and conditions behind its promotions or issues with verification. These can be found at sites like Trustpilot, AskGamblers, and Reddit.

Let’s take a look at what players say below.

Site Delays Payments to Make You Lose Money

“I encourage you to carefully read the T&C’s before playing on this horrific site. Recently they started paying in installments.

There is only one clear desire here on their part. If they slow play what they pay you out, you will continue playing and eventually lose.”

—Mike, Truspilot (1 Star)

Still Waiting for Payout

“Terrible Casino!! [Sic] Ii made a jackpot of $512.84 two weeks ago. Until now they keep saying send documents.,, [Sic] missing documents. When they took the deposit they don’t asked [Sic] for too many things..”

—Olga Dorilus, Truspilot (1 Star)

A Pay is a Pay

“Long payout
However a pay is a pay
If you have the patience to wait for withdrawals/kyc verifications you can play here.”

—Jimbo, Truspilot (3 Star)

Myths Busted About BoVegas

Several recurring complaints about BoVegas caught my attention, but they don’t seem to hold up under scrutiny.

Below, I discuss why these issues may be more myth than reality.

BoVegas has many promotions you can take advantage of, but they are not listed in the promotions section.

Instead, you need to check the cashier to see the available offers—you can also check the bonuses section of your profile. 

In this section, I’ll take a deep dive into the ones that I found the most attractive and give my overall opinions on the promos offered at the site.

My Recommended Bonuses

There are many bonuses to choose from at this casino, but below are the two best deposit bonuses.

They are the best offers as they only require a minimum deposit of $25. Check them out!

Welcome Bonus – 250% up to $8,000

The welcome bonus is easily the best offer at the casino, as it gives you a healthy $8,000 match bonus over your first two deposits.

If you deposit with crypto, you get 300% on each deposit of $25 or more.

The playthrough is 35x, and the max cashout is 25x.

This is the only multi-use bonus at the casino, with a minimum deposit of $25. 

Bonus #2 – 300% Match Bonus + 50 Free Spins on The Great Jailbreak

This offer gives you a 300% match bonus on a deposit of $25 or more and 50 free spins on The Great Jailbreak.

The only reason this bonus isn’t my top pick is because it is a single-time use offer.

I’d recommend using this as a third deposit bonus so you can have a considerable boost on your first three deposits.

Other Bonuses I Reviewed

Overall, this site’s casino bonuses are best suited for slot players. I wouldn’t recommend these promos for video poker or card game players, as the contribution levels are low.

Keep in mind that many of these bonuses require higher deposits, so take that into consideration, as it will impact the size of your bonus and the amount of playthrough.

Otherwise, the variety of bonuses is solid and changes each month, so check back often to see what new offers are on tap.

I’d also recommend speaking with customer service about any free chip offers that may be available.

They emailed me to let me know about a special $25 free chip that I could claim, which I used after cashing out. 

Below is a list of the other bonuses available at the site at the time of my review so you can make your own impressions of what they have in store.

I was somewhat impressed by the quality and variety of casino games at BoVegas.

It doesn’t matter what you prefer to play, you’ll find something here that you’ll enjoy. There are over 1,300 slots and casino games at this casino from top providers. 

I don’t care for the layout of this library. The site needs more filtering options, especially for slots.

Also, the minimum bet on some Live Dealer games is a bit high.

Despite this, I enjoyed playing here and think you’ll find plenty of games to suit your needs.

Software Providers

BoVegas has a massive library of over 1,200 online slots from top providers like BGaming, Betsoft, Rival, Dragon Gaming, Visionary iGaming, Nucleus Gaming, and more.

My Top Game Picks 

Continue reading to learn all about the various games you can find at BoVegas Casino.

Giga Fruits

Giga Fruits was the first fruits game I tried, and I scored a couple of big wins on it.

It is a classic-style slot game with Giant symbols and a free spins game with giant symbols on every spin.

Folklore Fortune

Irish-themed games are always fun, and Folklore Fortune has 4,096 ways to win and a free spins game with wild multipliers.

Zombie Party

I enjoy skill-based games, and Zombie Party is a fun skill-based game where you kill zombies to win prizes.

Panda Luck

I tried Panda Luck because I like Kung Fu Panda. It has an awesome Hold & Win bonus game with multipliers that pay up to 2,124x your bet.

OOF The Goldmine Planet

I also enjoy space-themed games, and so I gave OOF The Goldmine Planet a try.

It features a bonus game with sticky winning symbols that pay on subsequent spins.

BOVEGAS Slots

You’ll find a little bit of everything in the online slots section, ranging from classic slots to cluster pays slots, Hold & Win slots, and more.

One thing I’d like to see improved is the filtering options.

Other than filtering by Jackpots, you cannot sort games by category or themes as you can at some online casinos.

However, you can search by provider and general options, such as Fruits. 

The overall variety and quality of games are a bit better than those of many online casinos.

With new slots being added all the time, you’ll find plenty to play.

Some games I enjoyed included Giga Fruits, 1000 Winning Nights, Folklore Fortune, and Behind the Mask. 

If you plan to play on a bonus, slots are the way to go, as most games contribute 100% toward the wagering requirement.

Progressive jackpot slots do not contribute; there’s a list of games in the terms and conditions that are also excluded. 

Blackjack

Blackjack games have their own section in the lobby, and you’ll find an extensive selection of 28 blackjack games, primarily from BetSoft and Rival.

You’ll find traditional games, along with popular variants like Super 7 Blackjack, Blackjack Rolling Stacks, 21 Burn Blackjack, Single Deck Blackjack, and more.

One unique option I enjoyed was Poker Bet Blackjack, which has a side bet that pays up to 100x on poker-style hands like straights and flushes.

The variety of blackjack games is above average for US online casinos, giving plenty of action to blackjack players.

You can play blackjack games on a bonus, but games only contribute 20% toward the wagering requirement.

I’d recommend against playing with a bonus if you’re primarily a blackjack player.

Roulette

Roulette games can be found in the Table Games section of the casino.

There are 25 options, including American, European, and French Roulette variants.

Other variants include Zoom Roulette, Luxe Multipliers Roulette, and Mini Roulette. 

I really enjoyed the mix of games and variants at this casino, along with the options for lower bets, some starting at .50 per bet.

The graphics were mostly average to above average, but the games were still quite enjoyable.

Unfortunately, roulette games do not contribute toward the wagering requirement, so don’t bother playing with a bonus if you primarily play roulette.

Other Table Games

The rest of the table games section consists of over 40 games that include Baccarat, Craps, Pai Gow Poker, Red Dog, Draw Hi-Lo, Triple Edge Poker, War, and Wild Cash Dice.

There are also a couple of additional blackjack titles, including Pirate 21 and Pontoon.

BetSoft and Nucleus Gaming are the primary table game providers, so you can expect quality graphics and gameplay.

Betting limits start at .50 on many games, and there is plenty of variety to keep things interesting.

Many of the card games in this section will contribute to the wagering requirement, but only at 20%.

This does not make table games ideal for clearing a bonus.

Video Poker

There are 27 options for video poker at this casino that cover popular variants like Jacks or Better, Deuces Wild, Aces and Faces, Double Joker Poker, and more.

Most options have a multi-hand version, allowing you to play five hands simultaneously.

Games are offered by Rival and BetSoft, and of the two, Rival games have better paytables.

Some options, such as Aces and Faces, have RTPs of over 99%.

Video poker is where I made the bulk of my profits, thanks to the generous RTPs. 

Players can take advantage of bonuses, but your play only contributes 20% toward the rollover requirement.

In other words, it will take you five times as long to clear a bonus with video poker as you can with slots.

Casual Games – Specialty Games

There are 57 specialty games at this casino.

The games are categorized by type and include Plinko, shooter games, bingo, Keno, scratch cards, mine games, crash games, and other games such as Heads & Tales.

These games are all simple to play and give a great alternative to traditional casino gaming.

The overall variety is a bit better than you’ll see at most US online casinos, so you should check them out.

Unfortunately, you can’t play these games on a bonus as they do not contribute towards wagering requirements.

Bovegas Live Dealer Games

BoVegas has a library of 70+ live dealer games from providers like Visionary iGaming, Fresh Deck Studios, and BetGames.TV.

The overall variety is decent, consisting of Live Dealer blackjack, roulette, baccarat, poker games, virtual sports, lottery games, and more. 

The quality of Live Dealer games is mixed. For example, Fresh Deck Studios and BetGames.TV has quality gaming setups, while Visionary iGaming is subpar in video quality and dealer interaction.

If you’re playing with a smaller bankroll, most games are good except for blackjack.

Blackjack games have a high minimum bet, starting at $10 per hand. Super 6 is also not ideal, as it has minimum bets starting at $5.

All other games have minimum bets starting at $1 or less.

Live Dealer games do not contribute toward the bonus wagering requirement, so don’t play with a bonus if you play a lot of Live Dealer games.

BoVegas is primarily a crypto casino, meaning that most deposit options are either in crypto or have a crypto component.

Your only non-crypto option are credit cards. The variety is a bit average, but deposits run smoother than some casinos I play at. 

If you are new to crypto or unfamiliar with how to use crypto to deposit and cash out at casinos, I recommend you look over the crypto section in the FAQ.

Deposit Options Summary 

The deposit options at this casino are limited to credit cards and crypto. You can use most major credit cards for deposits of $25 or more.

For crypto, there are several options for direct deposit, or you can use PayPal to buy crypto. 

If you plan to use PayPal, I recommend topping off your balance and using it to make a purchase. That will ensure that your transaction is not rejected.

Then, please add the info below. 

• Fastest Deposit Method: Visa – Instant
• Deposit fees: Nominal (Small Amount)

My Recommended Bovegas Deposit Method: Visa

I have two recommendations for deposits. The easiest is to use your Visa card.

The casino processes deposits smoothly, so Visa payments should not require a fraud check—at least, that was my experience. 

The process was simple. I went to the cashier, selected deposit, entered my deposit amount and credit card data, and it was approved.

I did notice a four-cent fee on my payment, which is nominal. 

My other recommended option is to use PayPal to make the deposit.

BoVegas has a third-party processor that allows you to purchase crypto with PayPal, which is deposited into your account.

Below is a chart with details on every deposit option available.

METHOD	MIN DEPOSIT	MAX DEPOSIT	SPEED	FEES
	$25	$1,000	Instant	Nominal
	$25	$1,000	Instant	None
	$25	$5,000	15 Mins	Miner
	$50	$5,000	15 Mins	Miner
	$25	$5,000	15 Mins	Miner
	$25	$5,000	15 Mins	Miner
	$50	$5,000	15 Mins	Miner
	$50	$5,000	15 Mins	Miner
	$25	$5,000	15 Mins	Miner
	$25	$5,000	15 Mins	Miner
	$25	$5,000	15 Mins	Miner
	$25	$5,000	15 Mins	Miner
	$25	$5,000	15 Mins	Miner

Show More ↓Show Less ↑

Withdrawal Options Summary

The payout options at BoVegas are limited to Wire Transfers and Bitcoin.

Both options require a $100 minimum and a maximum of $2,000 weekly.

I found withdrawals at this casino to be more efficient than some casinos, but bank wires may take up to 10 days to process. 

Please note that you must play through your deposit at least once before you can cash it out, even if your balance is above $100. 

• Is Verification Required? Yes – Photo ID, Proof of Residence, and Selfie Holding ID
• Fastest Withdrawal Method: Bitcoin – 48 Hours

My Recommended BOVEGAS Payout Method: Bitcoin

The withdrawal process at BoVegas was much smoother than many other US casinos I’ve played at.

I was proactive and submitted my verification documents soon after registering. The process took about two days.

I cashed out $120 using Bitcoin, as it is the fastest option.

The withdrawal process is quick. Select your option, enter the amount, and confirm it.

It took about two days to receive my Bitcoin, which is on par with the estimates.

Granted, I verified my account beforehand, which likely sped up the withdrawal process.

Here’s the breakdown of every available method.

METHOD	MIN PAYOUT	MAX PAYOUT	SPEED	FEES
	$100	$2,000	Up to 10 Days	None
	$100	$2,000	48 hours	None

BoVegas has a helpful customer support setup consisting of an extensive FAQ section, email, live chat, and telephone support.

I found the customer support at BoVegas superior to many online casinos, and I got help quickly, regardless of the issues presented to them.

Here’s How I Tested

I contacted support because I needed help deactivating an old account for which I didn’t have a password and was unable to reset it.

Fearing that creating a new account while my previous one still existed would get me pegged, I requested an agent via live chat to help me deactivate the old account—why they gladly did.

This allowed me to create a new one with my details without fear of any issues.

FAQ

This casino’s FAQ section is quite comprehensive, consisting of nine sections covering everything from account issues to depositing with crypto.

You should start here with most questions to save a call or chat with support.

Email

You can reach support via email at [email protected].

In my interactions with support, it took about a day to get a reply from email. 

Live Chat

BoVegas has outstanding 24-7 live chat support.

I contacted support multiple times via this option, and each time, I was connected in under 30 seconds.

Agents are fast, efficient, and well-trained in the casino.

They work to thoroughly answer your queries and don’t overuse copy-and-paste answers.

Phone

You can reach support via phone at 347-778-0761.

Phone support appears to be an overseas Indian call center, but I received efficient assistance when speaking with them.

The only issue I had was that some agents had very thick accents and were hard to understand at times.

My Experience BoVegas Casino’s Support

Overall, I found BoVegas to have outstanding support and to be incredibly efficient compared to some US online casinos.

The only area I would improve would be to use phone support agents who are more fluent in English.

Otherwise, I’m confident you will have no issues getting your questions answered or problems resolved at BoVegas.

BoVegas

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Bad Average Great

BoVegas Vs. Other Casinos – Customer Service

The BoVegas user experience is generally pleasant.

The layout and design aim to capture a Las Vegas-style theme, which can be visually appealing, especially if you enjoy a classic casino atmosphere.

The graphics quality is decent, with vibrant colors and a generally polished appearance.

Navigating the site can be straightforward once you get used to the setup, but there’s definitely room for improvement.

The game catalog is vast, which is great for variety but can be overwhelming at first without sufficient filtering options.

The current system makes it challenging to quickly find specific types of games or themes, and implementing more fine filtering options would significantly improve the user experience.

When it comes to gameplay, BoVegas performs well across different devices.

Most games run smoothly on both desktop and mobile platforms, although a few older titles might not be as optimized for mobile use.

The transition between devices is relatively seamless, ensuring that you can enjoy your favorite games without much hassle.