My Opinion on Club Player Casino – Key Findings

Overall, I found this site “OK” but not as good as other casinos.

Club Player is a single-provider casino powered by SpinLogic Gaming. While its gaming is high-quality, its library is smaller than that of other sites.

The casino’s strong points are its slots library, which has 75 progressive jackpots, and its video poker section. However, the casino has a history of slow payments, so only play with money you don’t need to have quick access to.

Club Player Casino may be good if you like slots or video poker; otherwise, play elsewhere.


What I Loved

  • Over 500 quality slot games, including 75 progressive jackpots.
  • Larger library of video poker games compared to other casinos.
  • Casino bonuses have a large match bonus and no time limits.

Room for Improvement

  • There are fees on almost all withdrawals.
  • Smaller selection of table games compared to other casinos.
  • The casino has a history of slow payments with no guarantee on how long payments can take.

Year Established

2004

License

Costa Rica

Number of Games

213

Available Games

Online Slots, Table Games, Video Poker, and Casual Games

Device Compatibility

PC, Mac, iOS, Android, & Windows

Best Casino Bonus

250% Match No Rules Bonus

Best Deposit Method

Credit Card

Best Withdrawal Method

Bitcoin

Restricted US States

None

Min. Deposit

$10 – Bitcoin

Customer Support

Email and Live Chat


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My Gambling Session Details

Since I already had an inactive account, it was just a matter of connecting it to this casino. Afterward, I deposited $30 using a credit card, which immediately hit my account. I opted not to claim a bonus. 

I played at this site for about five days. Some of the games I played included Jacks or Better Video Poker, Double Double Bonus Video Poker, 777, Jackpot Saloon, Cash Bandits 3, Bubble Bubble 3, Tri Card Poker, Cosmic Crusade, and Keno.

What I enjoyed most about this site was the video poker game selection. I did not like the lack of options for table games and the slow response times of live chat.

Ultimately, I cashed out for exactly $100 since I didn’t want to pay fees for my withdrawal.

I opted to cash out with Bitcoin. I had to go through verification, which took about 15 minutes before I could submit my request.

It took about three days to receive my payout, which is slow for crypto. However, this casino is famous for slow payments, so I was happy to receive my money.


2.0

Club Player Casino does not have a good reputation amongst players, and part of this stems from previous ownership.

On sites like Reddit, you will see numerous complaints dating back to at least 2007 of players complaining about non-payment or payments getting canceled for violating arbitrary rules.

Nowadays, the complaints revolve around slow payments. AskGamblers has many comments from players that have eventually been resolved.

Here are some comments and interactions between players and customer support I found online.

Poor Customer Support

“Good scam, plain and simple. Have a chat with support and judge for yourself.”

Ineedcoinz – (TrustPilot – 1 Star)

Withdrawal Delays

  • NO3 reported on March 21, 2024, that he had requested a withdrawal on February 27 and had not received any information, just constant delays.
  • Club Player response: On March 26, support finally told him that his account was marked as Wire Transfers only, and the player had to turn in documentation to that fact.
  • The player did so on April 8, and it took until April 11 for support to tell him that additional documentation was made. After that, the complaint was closed successfully, likely meaning he was paid out.

NO3 – (AskGamblers – Case Resolved)

Unpaid Winnings

  • On January 6, 2024, BecBec420 complained that a $200 withdrawal was initiated on December 22 and had remained unpaid.
  • She later reported that she received a payment almost three weeks after the request.

BecBec420 – (AskGamblers – Case Resolved)

My Reflections on Club Player Casino’s Reputation

These complaints are pretty consistent with my experience in terms of slow payments. While I didn’t wait weeks, getting a Bitcoin withdrawal took over three days.

Granted, I made sure my KYC documentation was on point, which may have helped.

However, compared to some casinos, the number of complaints about payments is overwhelming. There are no reviews above three stars on Trustpilot, which seems to back up the general sentiment about the casino.

In my research, I have noticed two things.

First, many slow payment complaints seem to have some hiccups in the KYC process. Second, additional documents, such as bank statements, are often requested. 

However, I also noticed that customer support is extremely slow to point out issues.

If you look at AskGamblers’ complaints about the casino, you will see a few people mention how the casino did not act until they started complaining to third-party sites.

This is not a player problem but rather a lack of service on the casino’s part.

Myths Busted About Club Player Casino

As is common with online casinos, players spread many rumors. Below are some of the most common myths associated with Club Player Casino.

Myth #1 – The Casino Does Not Pay

Club Player Casino has a history of slow payments, and deservedly so. However, the casino does pay out.

Many times, players will experience delays in payments due to not submitting the proper documentation or trying to make withdrawals that are not allowed, such as a wire transfer to a joint bank account.

However, it does appear that Club Casino is slow in alerting players of withdrawal issues.

Many players complain of spending weeks in contact with support before finally being alerted to the actual issue.

Myth #2 – They Ban You to Avoid Paying

Another common complaint I’ve seen is players who claim that the casino will ban players so they don’t have to pay out.

Commonly, the players will claim that the casino looks for broken rules or loopholes so they can ban players.

There is no recent evidence to back up these claims.

However, there have been reported instances of players getting banned because they were discovered to have multiple accounts with the casino.

That is a blatant violation of the terms.

Myth #3 – Support Never Answers

There are some complaints that customer support does not answer players. This is simply untrue.

What has likely happened is that a person tried to contact support and did not wait long enough.

I’ve even seen someone who admitted they never tried to contact support via email. Once they tried that, they got an answer in about a day.

You must be patient and wait for support to respond.

4.0

Club Players Casino offers relatively standard terms for many of its bonuses.

Primary deposit bonuses have a rollover of 30x for slots and Keno games and 60x for most other games.

Shooting games, Baccarat, and Roulette do not contribute to the wagering requirements. Bonuses with a no max cashout or no playthrough requirement are only good for slots and Keno.

One slightly unusual term is the requirement that any withdrawal made with a bonus must exceed the total of the bonus.

For example, if you deposit $50 and get a $125 bonus, your withdrawal must be more than $175. Otherwise, the withdrawal will be rejected.

Also, on some bonuses, such as the Mega Money Mondays Bonus, you’ll have a max cashout of 1x your deposit + bonus.

However, I was able to confirm with customer support that this bonus has no time limits, which is better than most casinos. 

If you primarily play slots, the bonuses are good. However, many progressive jackpots are excluded, so if you play these, your bonus will be voided.

Using bonuses on any other game will require an excessive amount of playthrough.

The offers are limited to match bonuses, and no free spins are offered. If you’re looking for free spins, don’t bother with the bonuses.

Club Player Casino offers multiple match bonuses, but two stand out above the rest.

Here’s a breakdown of my top picks.

250% Bonus With NO RULES

Club Player Casino Bonus With No Rules

My top recommended bonus is the 250% match bonus with no rules, meaning there is no wagering requirement or max cashout.

This bonus has one caveat: You can only use it on slots and Keno.

The minimum deposit is $50, and you can use it four times.

Not Worthy Industry Average Great

Club Player Casino Vs Other Sites – Top Bonus

250% Welcome Bonus

Club Player Casino Welcome Bonus

The Welcome Bonus gives you a 250% match on all deposits of $30 or more. Deposit $200 or more with Bitcoin, and you’ll get a 275% match.

The bonus has a better playthrough than most other casino welcome bonuses, with 15x on slots and Keno, 30x on other games, and 10x max cashout.

This is good for those wanting to make a smaller deposit but is a bit more restrictive due to the playthrough.

Baccarat, Roulette, Shooting Games, Banana Jones, and Fish Catch are excluded and will not contribute to rollover.

My Perspective on Club Player Casino’s Bonuses

The bonuses at Club Player Casino are good but not great.

They offer a high match bonus with average terms overall. However, they don’t offer free spins, and the number of promotions is limited compared to other casinos.

If you plan to play table games or video poker, these bonuses are not that great as you have double the playthrough.

Slot players should check out the offers due to the high match, the favorable playthrough, and no time limit on the welcome bonus.

Otherwise, these bonuses can be avoided

Other Bonuses I Reviewed

Here are other casino bonuses that I checked out while writing this review. No code necessary

BONUS BONUS TYPE ROLLOVER
20% Match on Litecoin Deposits of $99+ Deposit Bonus 30x for slots and keno, 60x for other games
320% Match Bonus + 100% Insurance Chip Mondays Only 30x for slots and keno, 60x for other games
330% Match Bonus on $50+ Deposits Slots and Keno Bonus None
200% Bonus on $50+ Deposit No Rules Offer None
175% Match on $50+ Deposit No Rules Bonus None
250% Match + 30% Insurance on $50+ Deposit VIP Exclusive None for slots and keno, 30x for other games

3.0

I have mixed feelings about the gaming library. On the one hand, it is lacking in many areas, such as table games. This is due to only offering games from their single software provider, SpinLogic Gaming.

This company is simply a rebrand of RealTime Gaming, a well-known game maker with a solid selection of slots and video poker titles.

I had a lot of fun playing here, but I did get a bit bored due to the lack of variety in the table games. 

Some categories, like slots and video poker, have generous betting limits that are welcoming to all bankrolls. However, table game players will need a larger budget.

Also, some table games, are a bit basic in design, which is fine for experienced players, but new players may not enjoy it as much.

170+

Real Money Slots

70+

Jackpots

3

Specialty Games

8

Table Games

15

Video Poker Titles

N/A

Live Dealer Casino Games

My Top Game Picks

Below are some of my favorite casino games at Club Player Casino, including those I played during this session.

Double Double Bonus Poker

Double Double Bonus Video Poker Logo

Double Double Bonus poker is the best video poker option with a 9-6 paytable and multiple high-paying bonus hands.

I loved the mix of strategy and luck that kept me hooked.

777

777 Slot Logo

I won some money here, so of course, it’s going to be in my top 5.

777 is a single-line classic with a progressive jackpot and a hold and spin option.

The simplicity combined with the chance to hit that progressive jackpot always makes it a good option for me.

The hold and spin feature also adds a fun twist.

Cash Bandits 3

Cash Bandits 3 Online Slot Logo

Cash Bandits 3 has a progressive jackpot and a vault feature, where you can win up to 390 free spins with a 23x multiplier.

It was a thrill to see how many free spins I could get. Also, the multipliers make every spin count.

 Bubble Bubble 3

Bubble Bubble 3 Online Slot Game Logo

Bubble Bubble 3 is one of this casino’s most popular slot franchises with a Mega Magic bonus game with three different features.

I enjoyed the fun graphics and engaging gameplay. Additionally, the Mega Magic bonus game kept me excited for the next round.

Fish Catch

Fish Catch Specialty Game Logo

I enjoyed a lot playing this game. It is a relaxing, skill-based game that allows you to improve your winnings by catching larger fish.

I loved that you can bet as little as a penny or up to $25 per shot.

Let’s examine each gaming section closely to get a better idea of what the casino offers.

slots

777 Slot
Testing 777 Slot

I enjoy the library of online slots offered at Club Player Casino. Over 170 games are available from SpinLogic Games, with many popular themes, including pop culture, TV shows, Asian, and Ocean themes.

The biggest reason to play here is the library of 75 progressive jackpot slots.

You can easily find slots by searching by name, jackpot, or theme. There are over 20 themes to choose from, and new games are added every two weeks.

Overall, these games have good graphics and sound and lucrative bonus features. 

The one drawback with playing slots here is that you’re limited to games from a single provider.

While new games are added every couple of weeks, the library of games is smaller than some casinos. They also lack popular mechanics you see at other casinos, such as Megaways slots. 

If you’re playing on a bonus, slots are the best options. For example, the welcome bonus only requires a 30x playthrough instead of 60x for table games. 

My gaming results were a bit mixed. I didn’t have a lot of luck with Jackpot Saloon or Bubble Bubble, but I scored a big win on 777, which allowed me to earn a $50 profit.

Club Player – 170
100 500 1000+

Club Player Casino Vs Other Casinos – Number of Slots

Blackjack

21 Burn Blackjack
Playing 21 Burn Blackjack

The selection of Blackjack games here is tiny, consisting of three games.

You can play standard Blackjack, Suit ‘Em Up Blackjack, and Perfect Pairs. However, there are no low-stakes options. All games have a minimum bet of $4, making playing with a small bankroll challenging.

I found these games “OK” but nothing special. The graphics and sound are pretty standard, and they get the job done.

However, I appreciate that all tables pay 3 to 2 on Blackjack instead of the 6 to 5, giving players a bit better odds.

Overall, I stuck with standard Blackjack as I don’t play side-bet games. I made a small profit, winning about $5. 

Blackjack games require twice as much play as slots to clear casino bonuses. If a bonus has a 30x playthrough with slots, you’ll have a 60x playthrough.

Roulette

European Roulette
Playing European Roulette

The Roulette games selection is far inferior to most online casinos.

This site offers only a single table of European Roulette, and you must manually search for it. The game has the lowest limits out of all table games at this casino with a $1 minimum. 

The graphics and sound for this game are very standard, but they get the job done. However, there are options for Orphans, Tiers du Cylindre, and Viiosins du Zero bets.

I prefer European Roulette as it has a slightly better edge for players, and over two sessions, I profited about $15. 

One thing to consider is that Roulette is classified as a specialty game at this casino and not a table game. As such, you will not be able to play it on a bonus.

Other Table Games

Tri-Card Poker
Trying Tri Card Poker

The table games section is quite small compared to other online casinos.

Beyond Blackjack, you have five additional options consisting of Baccarat, Tri Card Poker, Lucky 7, 32 Cards, and Andar Bahar.

The graphics on some games, such as Andar Bahar and Lucky 7, are a bit better than those of other table games.

This is because these are newer additions to the casino. However, they still have the $4 minimum bet, making them prohibitive to smaller bankrolls. 

I’d prefer there to be some additional options such as Pai Gow Poker, Texas Hold’em Poker, Craps, or even Sic Bo.

My sessions on Andar Bahar and 32 Cards did not go well, and I lost about $10. I had better luck in Tri Card Poker, winning about $15. 

All table games except Baccarat can be played on a bonus, but like Blackjack, you must play twice as much to clear a bonus.

Baccarat games do not contribute to the wagering requirement.

Video Poker

Video Poker Jacks or Better
Video Poker

This is easily my favorite casino game, and I enjoyed the selection at Club Player Casino.

There are 15 video poker games available from SpinLogic Gaming, with many common variants, such as Jacks or Better, Double Double Bonus Poker, Deuces Wild, Loose Deuces, and Aces & Eights. 

The paytables for the games are average. For example, Jacks or Better has an 8-5 paytable, while Double Double Bonus has a 9-6 paytable.

One thing that I like is that you have low-stakes options starting at $0.25 per hand. Graphics and sounds are a bit average, but aesthetics are less important than RTP and paytables for video poker.

The RTP for these games ranges from 97 to 98.5%. To find the best games, pull up the game and look at the paytable.

On a single coin, look for games paying at least 8 for a full house and 5 for a flush, aka an 8-5 paytable. 

The best reason to play video poker here is the variety. This casino offers more options than many other sites. Personally, I played a lot of Jacks or Better and Double Double Bonus.

My wins on Jacks or Better were a bit small, around $10. I did better on Double Double, making about $40 playing $0.25 per hand.

If you’re playing on a bonus, it will take twice as long to clear your bonus playing video poker. For example, a signup bonus requires a 60x rollover for video poker instead of 30x for slots.

Casual Games – Specialty Games

Classic Keno
Playing Keno

This casino has a small specialty games section but does not have a menu option. European Roulette, Fish Catch, and Keno are considered casual games here, and you must manually search for them.

You can also find them in the All Games section.

Keno has a very basic setup and simple graphics. However, it also has the lowest stakes, allowing you to play for as little as a penny per round.

The RTP for the game is around 97.43%. This game is purely luck-based, but you can win up to 100,000x your bet if you pick 10 numbers and they all hit.

I played lower stakes in this game and had little luck. I tapped out after dropping $5.

2.5

Overall, I was unimpressed by Club Player Casino’s banking options. Deposit options are average. They lack options for e-wallets, and the only way to deposit more than $100 at a time is through crypto.

On the other hand, withdrawal options are incredibly disappointing.

They are limited, have high minimums, and incur fees. Also, there’s no guarantee on processing time, which you will never know unless you read the site’s terms carefully. 

While I had no problem depositing and cashing out, this site has a long history of slow payments. If you want fast cashouts, this may not be the best casino to play at.

Deposit Options Summary 

The deposit options at Club Player Casino are pretty average. You can deposit using credit cards and crypto.

Top cryptocurrencies are accepted, and you can buy crypto with a credit card through Changelly. I would only use this option if you have no other choice.

While the process is relatively simple, the exchange rate is poor. For example, I was going to make a deposit exchanging USD for Litecoin, and Changelly quoted a price of $95.45 per LTC when it was trading at $81.63.

That’s nearly a 15% markup. Please note that this is not up to the casino.

One additional option, the Players Rewards Card, is available only for VIP members.

  • Fastest Deposit Method: Credit Cards – Instant
  • Deposit fees: Yes – 3% of Deposit

I made a deposit using multiple methods and will give you two recommendations. The best overall option is to use a credit card. I deposited $30 using my Penfed Visa Rewards Card, which was super quick.

However, there is a 3% fee, so be aware of that.

My funds were credited to my account instantly.

For crypto, your best option is Litecoin, which has the lowest miner fees among the accepted cryptos.

I also deposited $30 with Litecoin. The process is straightforward if you’re familiar with crypto wallet transfers.

It took about 5 minutes to get my LTC deposit, which is standard, but you may be waiting for up to 15 minutes when there is heavy blockchain traffic.

Visa logo
✔ Tested Method

Here’s a table with all the available deposit options.

DEPOSIT METHOD MIN DEPOSIT MAX DEPOSIT
Visa logo
$30 $100
Master Card Logo
$30 $100
American Express Card Logo
$30 $100
Silver Oak players rewards card
$30 $1,000
Litecoin Logo
$30 No Max
Bitcoin Logo
$10 No Max
Ethereum Crypto Logo
$20 No Max
Bitcoin Cash Logo
$30 No Max
Tether Crypto Logo
$30 No Max
Changelly Logo
$35 No Max
<3 7 10+

Club Player Casino Vs Other Sites – Deposit Methods

Withdrawal Options Summary 

The options for cashing out from Club Player Casino are a bit below average.

Your only options are via Bitcoin, wire transfer, or bank check. The minimum withdrawal is quite steep, and the maximum is $2,000 per week.

There are also fees for withdrawals.

One thing that concerns me is the casino’s terms regarding withdrawals.

According to their terms, “Due to current banking and processing issues in the online gambling community, we are unable to give an exact date that payouts will be made following approval. Club Player Casino takes casino withdrawals very seriously and will get our players paid out as quickly as possible.”

As such, there are no guarantees on how long you may be waiting for your withdrawal.

This casino has a lot of complaints about slow payments, and this effectively warns you of this fact. Bank checks are paid “3-8 business days after cash-outs are paid.

Also, you must have a physical address as they will not deliver to PO boxes. 

  • Is Verification Required? Yes – Credit card verification, selfie, and photo ID.
  • Fastest Withdrawal Method: Bitcoin – 24 to 72 hours not guaranteed.
  • Fees: $12.50 to $20 for bank transfers and checks, $25 to $40 with Bitcoin

After looking at the site’s withdrawal terms, I immediately decided to cash out with Bitcoin.

Before I could withdraw, I had to go through the verification process. Since I deposited with a credit card, I had to submit a credit card verification form along with a selfie and a copy of my driver’s license. 

I was able to cash out $100 using Bitcoin, and it took about 72 hours to get my funds.

It’s possible this is because it was the first withdrawal after verification. However, it may also be due to slow processing, as many players have complained about it.

Personally, I think it’s a bit crazy that the minimum withdrawal for Bitcoin is $100. Many other casinos have crypto minimums between $10 and $30. 

Note that fees apply to almost all withdrawals. The exception is if you cash out exactly $100 with Bitcoin, at which point the fee is waived.

Bitcoin Logo
✔ Tested Method

Here’s a table with all the withdrawal methods available.

PAYOUT METHOD MIN PAYOUT MAX PAYOUT
Bank Wire Transfer Icon
$200 $2,000
Checks Logo
$300 $2,000
Bitcoin Logo
$100 $2,000
Club Player
<3 5 7+

Club Player Casino Vs Other Sites – Withdrawal Methods

3.0

Club Player Casino customer support is available through live chat or email. Here are the details of each channel.

  • Phone Number: N/A
  • Response Time: Varies

Here’s How I Tested

Club Player has an average customer support staff. I have mixed feelings about their service. I found them helpful in some cases, but wait times can improve.

You can look up basic questions via an FAQ, or you can reach out to support via live chat or email.

While I was able to get answers to my questions, it was an exercise in patience and precision in describing what I needed help with.

Live Chat

Live Chat is available 24/7 from friendly chat agents. However, the response time can be brutal.

I contacted support three times via Live Chat, with the third time taking around 45 minutes to reach someone.

While the wait time was long, the agents who answered were able to give me the answers I needed.

However, I had to overly simplify what I needed in a couple of cases, such as asking, “Can you tell me the exact fees for Bitcoin withdrawals?”

I also had to explain what a “time limit” meant, which was a big red flag.

FAQ Section

At first glance, the FAQ section looks robust.

While multiple sections are available, the questions are quite basic and only good for absolute beginners to online casinos.

Otherwise, it doesn’t offer much value.

Email

You can reach customer support at [email protected].

They say it can take up to 48 hours to answer your questions. 

I did not go this route, so I can’t vouch for their speed or efficiency.

My Experience With Club Player Casino’s Support

Overall, I found support helpful, but I suggest being patient and precise with your questions.

I think the company should upgrade the FAQ section to give more information on the basics, such as deposit and withdrawal information, so players can avoid contacting support.

Otherwise, they need to improve their response times if they hope to compete with larger online casinos.

Club Player
Bad Average Great

Club Player Casino Vs Other Sites – Customer Service

3.0

Club Player Casino seems like a smaller operation right off the bat. While the games are current, the site and its structure have a slightly dated vibe.

Everything loads quickly, but there are some confusing buttons, links that don’t work, and broken mobile features.

The dark burgundy color scheme feels luxurious, with gold highlights for call-outs and “Sign Up” options.

The site teases you with a tiny sampling of its games and some animated effects on jackpots.

Under the sign-in bar, there are three promotional slides. Below them, you’ll find a small nav bar with another place to sign up, an instant play casino button, and a broken link to chat support.

Ten flashing and moving game logos with hover effects and a jackpot banner close out the homepage.

The site menu at the top of the page has only three options. “Instant Play” takes you to the full version of the casino, where you can see all their games and play them in demo mode.

“Premium Play” is just an extra place to register or sign in. The final button takes you to their promotions page.

If you prefer to gamble on the move or from the couch, then you’re in luck. Club Player Casino put some thought into their mobile design.

Once you log in to your account, everything works smoothly. You can play all their games for free or real money from your phone or tablet.

The Best Features

  • Large match percentages on bonuses
  • Good video poker selection compared to other sites
  • 170+ SpinLogic Gaming Slots
  • Over 70 progressive jackpots

Club Player Casino Vs. Other Gambling Sites

Club Player Casino is inferior in many areas compared to other online casinos.

It lacks a Live Casino and has a small library of table games. None of its bonuses have free spins, its customer support is slow, and withdrawals are historically lagging.

The site’s saving grace is its slots library, but even that is smaller than most casinos. One area that beats the competition is its video poker library, which is larger than most sites.

Here’s how this site compares.

ONLINE CASINO BONUS # OF GAMES Average RTP READ REVIEW START
WELCOME BONUS 450% Welcome Bonus # OF GAMES 213 AVG RTP 95-98% Review PLAY NOW
WELCOME BONUS 500% up to $7,500 # OF GAMES 749 AVG RTP 95% to 97% Review PLAY NOW
WELCOME BONUS 125% up to $3,750 # OF GAMES 549 AVG RTP 95-98% Review PLAY NOW

Player Protection

Club Player Casino doesn’t offer responsible gambling tools to players, which is a bit disappointing.

Many casinos at least provide a Responsible Gambling page or player limits in your account. The casino outlines its player privacy policies, which show that it keeps your private data safe and doesn’t sell your data to third parties.

While the casino does not offer many responsible gambling tools, we have a responsible gambling page that gives tips and tools for keeping gambling fun and safe.

Furthermore, check out our USA state pages hub if you want information about gambling laws and responsible gambling in your state.


My Verdict

This casino has a rating of 2.9/5

I found Club Casino to be a good casino but not a great one.

While its slots and video poker libraries are good, the rest of its gaming is lacking.

The casino’s promotions are “OK” and only good if you like slots and high match bonuses.

Customer service needs an upgrade and the casino needs to work on its payment processing.

The casino has room for improvement, but it needs to change its offerings and culture if it hopes to overcome some of the negative stigmas of its past.

Overall, the casino is best suited for slots and video poker players who have the patience to put up with slow payments.


FAQ

While I have done my best to give you a comprehensive overview of the casino, it can’t cover everything.

Below are some of the common questions we still get about Club Player Casino.

Is Club Player Casino legit?

Club Player Casino is a legitimate online casino operating out of Costa Rica. SpinLogic is a licensed software provider by the Curacao Gaming Control Board.

Does Club Player Casino offer Live Dealer Games?

No, Club Player Casino does not offer Live Dealer casino games.

Does Club Player Casino pay out?

Yes, Club Player Casino does pay out, but they also have a history of slow payments, so you will have to be patient.

What are the games’ payout rates?

SpinLogic does not publish the RTP of many slots, but for those that are published, games have an RTP of around 96%.

For table games, Blackjack has an RTP of around 99.1%, video poker ranges from 97% to 99%, and other games range between 97% and 98%.

How does the casino handle jackpot wins?

There is a max payout of $2,000 per week and this includes jackpot payouts.

What happens if I get disconnected during a game?

 It depends on the game. Some games, such as video poker, may reload back to the hand you disconnected on. For other games, it is treated as a logoff. Your funds are safe and available once you reconnect.

What is the community like?

Club Player Casino doesn’t have much in the way of a community. They have a Facebook page, but that is it.

What happens if I’m locked out of my Club Player Casino account?

If you are locked out of your account due to incorrect passwords, you can request a password reset. Otherwise, you will need to contact customer support.

How can I turn my casino winnings into cash I can use?

When you have the required minimum cashout, you can request a withdrawal from the cashier. You can use Bitcoin, bank wire, or bank check for withdrawals.