My Opinion on Club World Casino – Key Findings

Overall, I find Club World Casino a basic gambling site that seriously needs an overhaul.

It is a single-provider casino using RealTime Gaming software, meaning its gaming selection is high-quality but extremely limited.

It is best suited for slots and video poker players, but other games will leave you disappointed.

This was one of my most disappointing gaming experiences in a long time, and I frankly will only play here again if they upgrade the casino.


What I Loved

  • High-quality slots and video poker with progressive jackpots up to $1 million.
  • Daily online casino bonuses, many of which have a rollover of just 25%.
  • Crypto-friendly casino with additional boosts on all crypto bonuses.

Room for Improvement

  • The software runs much slower than other online casinos.
  • Single provider casino, meaning that the game selection is extremely limited.
  • Restrictive wagering requirements make it impossible to clear a bonus by playing anything other than slots or Keno.

Year Established

2004

License

Curaçao

Number of Games

226

Available Games

Slots, Table Games, Poker, and Specialty Games

Device Compatibility

PC, Mac, iOS, Android, Windows Phone

Best Casino Bonus

300% Match Bonus up to $3,000 + $75 Chips

Best Deposit Method

Visa, Litecoin

Best Withdrawal Method

Bitcoin

Restricted US States

None

Min. Deposit

$35 – All Methods

Customer Support

Email, Live Chat, Phone


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My Gambling Session Details

I started my session at Club World Casino by making a deposit. My initial Visa deposit failed, so I deposited $35 with American Express.

Then, I headed over and checked out the slot section. I did not take a bonus on this first deposit, which may have proved a smart idea.

Usually, I don’t go through a deposit quickly, but that’s what happened here. I ended up losing all of my deposit on the first day. To say that the games played tight was a bit of an understatement.

I even had trouble winning on video poker, which is usually what I used to stretch out my gameplay or recover.

After a second $35 deposit, I stuck almost exclusively with video poker.

I again had trouble winning, at least to start. Finally, I hit four Aces, which put me barely above the cashout limit. I decided to cash out with Bitcoin while I was ahead.

I had to go through KYC verification first, and after that, my $51 withdrawal was processed. It took closer to two days to get my Bitcoin, likely due to just completing the KYC process, which is typical for a first withdrawal. 

What I liked best about this casino was its selection of video poker games, which is usually the highlight of any RTG Casino.

I don’t like that the software runs a bit slow, and it feels like the games are playing tighter than they should.

While that may be variance, I have rarely blown through a deposit as fast as I did here.


2.0

According to various reports, Club World Casino used to be one of the best online casinos, but after a management change in 2016, their reputation nosedived.

Several review websites have blacklisted the casino. Some say that they banished them “due to poor management and lack of payments to players.

One big problem seemed to be bounced checks. A player named “Sue” posted in a gambling forum that two weeks after she deposited a check, it bounced. User GaryBaker198 made a similar complaint.

Recent information from players is hard to find. There is almost no recent information on sites like Reddit, which seems odd.

I could only find one Trustpilot comment for Club World USA, another name the casino is known for. It was from Antonio Villanueva, who complained about the site’s lack of updates.

I also found some recent comments in other forums, but they are all negative.

Won Money, But Couldn’t Verify Account

“Not a great online casino. I won money with a bonus but could never get through the verification process.”

– Djmorter3

Withdrawal & Support Issues

“I have played here quite a bit and had a fair amount of good luck but not when withdrawal was the next step. Support became hard to reach and short. Be careful. Good luck.”

– Bama 25

Once Great, Now Terrible

“Sadly this casino was one of the best. Now one of the worst. Playthrough is nuts. Payouts are non existence. And it all started once it was under new management. Too bad.”

– Japeth Herrerra

My Opinion About Club World Casino’s Player Complaints

There seems to be a lack of recent information from players, which is odd considering its past.

While I did not experience the same payment issues as other players in the past, I still urge caution. 

I suggest keeping deposits small or only putting in money you are comfortable losing entirely. Also, if you do cash out, try using Bitcoin, as crypto payments are faster and never bounce.

Myths Busted About Club World Casino

If you look at some forums around the internet, you can understand that there are some myths about Club World Casino. Let me take a moment to dispel some.

Myth #1 – Club World Casino Does Not Pay Out

Club World Casino has a past history of bouncing checks and not paying out. However, most of those complaints are from around 2017.

There is no recent evidence of significant issues with payments. My experience shows that they pay out in about a week for Bitcoin.

Myth #2 – Customer Service Does Not Answer

Older complaints about the casino accuse customer service of not answering inquiries. I have first-hand evidence countermanding this.

While their security checks are a bit annoying, I never had a problem reaching them.

Also, the site has phone support, so if you can’t get them online, you can always give them a call.

3.0

The bonuses at this casino are only good if you play slots or Keno. These are the only games that pay 100% toward the rollover, with all others contributing 40% or less.

Due to the restrictive terms, I chose not to play on a bonus. 

There are bonuses available for every day of the week. Below are my suggested offers, including one I only discovered through customer support.

300% Match Up to $3,000 + $75 Free Chip

Club World Casinos 300% up to $3,000

This offer is the largest single deposit bonus at the casino. Deposit with code BIGSLOT for a 300% match bonus up to $3,000. If you use crypto for your deposit, you’ll get a free $75 chip, regardless of your deposit.

This offer has no max cashout, but the rollover is a bit high at 50x. You can only use this bonus for Slots and Keno. 

Players must contact customer support to claim the free $75 chip. This is the best bonus to use if you want to maximize your first deposit, particularly if you play with crypto.

Normally, I would not recommend a bonus with a high playthrough, but the 300% match is 3.5x more than any other bonus at the casino.

Welcome Bonus

$3,000 Casino Bonus

Club World Casino
Not Worthy Industry Average Great

Club World Casino vs Other Casinos – Sign Up Bonus

10% Cashback on the Weekend

Club World Casinos Weekend Cashback

When inquiring about another bonus, I learned that there is an unadvertised weekend cashback bonus for all players.

Play at the casino over the weekend and you’ll get 10% cashback on all losses.

The cashback has a 2x rollover with a 10x cashout. The maximum bonus is $1,000 and applies to all games except Banana Jones and Board Games.

You must request your cashback from customer service on Monday, which is the only requirement. A deposit is not required. I like this bonus as you don’t have to deposit, and the rollover is low.

My Thoughts on Club World Casino’s Bonuses

If you’re going to play regularly at the casino, check out the daily bonuses, as there are some decent offers in terms of rollover, and all crypto players get 5% extra for bonuses.

Those of you who play table games should avoid the bonuses altogether.

I would avoid the Table Games Welcome bonus outright. The substandard wagering requirement terms make this offer almost worthless.

At 50x rollover and table games contribute 40%, it’s not worth your time.

Again, stick with playing slots for bonuses, as the table games bonuses are a waste of time.

Other Bonuses I Reviewed

Here are other casino bonuses that I checked out while writing this review. No code necessary

BONUS BONUS TYPE ROLLOVER BONUS CODE
100% Match Up to $1,000 + $75 Free Chip Crypto Welcome 50x New100
65% Match Bonus on Mondays Daily 25x FUNDAY
77% Match Bonus on Tuesdays Daily 25x LUCKY7
55% Match Bonus + $5 of Free Spins on Wednesdays Daily 25x FREESPINS
60% Match Bonus + $25 Free Chip on Thursdays Daily 25x CLAIM4
67% Match Bonus up to $150 on Fridays Daily 25x FRI150
70% Match Bonus on Weekends Weekend 25x WEEKEND
80% Match Bonus up to $1,000 Crypto 35x CRYPTO80

2.0

Club World Casino operates using RealTime Gaming software. I’ve played at RTG casinos in the past and have generally enjoyed the software. The slots are usually on point, and the casino has good video poker. 

I did not enjoy Club World Casino as much as other casinos for several reasons.

First, the software is much slower as the casino appears to be connecting to a remote server rather than hosting the games directly.

The casino’s barebones design looks dated and is not very exciting. The games also seem to play tighter than they should.

194

Real Money Slots

12

Jackpots

3

Blackjack

11

Other Table Games

3

Specialty Games

14

Video Poker Titles

My Top Game Picks

Below are some of my favorite casino games, including those I played during this session.

Alien Wins

Alien Wins Online Slot Logo

Alien Wins is a cute slot game, but what really pulls me in are the morphing and bursting wilds and the Cosmic Spins feature, which guarantees wilds on reels 2, 3, and 4.

Beary Wild

Beary Wild Slot Game

Beary Wild stands out with its Wild Free Games feature.

It’s a blast seeing scatters and all high-paying symbols turn into wilds. It definitely adds a clever twist that keeps things exciting.

Diamond Fiesta

Diamond Fiesta Online Slot Logo

Diamond Fiest has a Day of the Dead theme that I really enjoy.

However, what really grabs my attention are the expanding reels and a Jackpot Diamond feature with four fixed jackpot prizes.

Dragon Feast

dragon feast slot game logo

Dragon Feast is a is a must-play for me.

This fun game has three free game modes, including a Jackpot Chance mode with five fixed jackpots as the main highlight.

Gem Fruits

Gem Fruits Slot Logo

Finally, I enjoyed playing Gem Fruits. This fun gem-themed game awards a spin of the jackpot wheel on all five-of-a-kind wins.

Let’s examine each section more closely to better understand what gaming is like here.

slots

Cash Bandits Game
Cash Bandits

RealTime Gaming powers Club World Casino, and it appears to be using the basic package. That’s apparent because there are only 194 games and only a handful of progressive jackpot games.

However, the games there are high-quality, and you can access their top slot franchises like Cash Bandits and Bubble Bubble.

Some games I played included Alien Wins, 777, Beary Wild, Diamond Fiesta, Dragon Feast, and Gem Fruit.

One thing I noticed right away is that this casino is using a remote connection link to RTG game servers.

While this is a simple way to set up an online casino, it also results in slower gameplay. It’s like watching a YouTube video at 75% speed. 

RTG does not list its games’ RTP, making it difficult to find good games. However, as I mentioned earlier, most games seemed to play extraordinarily tight, and the gaming sessions were not as enjoyable as they should have been. 

Slots contribute 100% toward any rollover for bonuses. It is the best option for clearing a bonus.

Club World Casino – 194
100 500 1000+

Club World Casino vs Other Casinos – Number of Slots

Blackjack

Blackjack
Blackjack

RTG Casinos always lack blackjack options. There are only three variants, including the standard version, Perfect Pairs Blackjack, and Suit ‘Em Up Blackjack.

This casino sticks with the default table limits starting at  $1 per hand, making the games suitable for most bankrolls.

I only played standard blackjack, as I avoid side-bet table games, which give the casino a higher house edge. I also play intermediate strategy.

My sessions in this game were primarily break even, which ended up being the highlight of my table gaming at this casino.

The blackjack options are largely inferior to other casinos due to the lack of variety. The gameplay elements are fairly standard, which is fine with blackjack games.

Blackjack games only contribute 10% toward the rollover, so they are not a good option for clearing a bonus.

Roulette

European Roulette
European Roulette

If you like Roulette, this casino is not for you. They have a single table of European Roulette available.

Fortunately, Club World Casino lists it in its Table Games section, making it easy to find. Most RTG Casino lists it as a specialty game or don’t categorize it at all. 

The game graphics are basic and the same as the casino has offered for years. It gets the job done if you want to play a little roulette.

I didn’t bother playing this as I was trying to conserve my bankroll due to my losing streak.

If you play on a bonus, Roulette contributes 40% toward the rollover. This is worse than other casinos where Roulette games contribute 50%.

Other Table Games

Andar Bahar
Andar Bahar

The table games section has 14 tables, including the blackjack and roulette games. The other options include Baccarat, 32 Cards, Andar Bahar, Caribbean poker games, Tri Card Poker, and Lucky 7. 

Some of the newer games, like Andar Bahar, have crisp graphics and a sleek, modern look.

Most of the other games have been part of the RTG catalog for years and are a bit basic in design. I played a little Tri Card Poker and Caribbean Draw Poker, which resulted in a loss of about $10. 

Poker games in this section contribute 25% toward the rollover, which is surprising as many casinos only let them contribute 10% or nothing at all.

Baccarat only contributes 10%. Other games, like Teen Patti and Lucky 7, do not contribute to the rollover, which is standard for most online casinos.

If you primarily play table games, don’t play with a bonus.

Video Poker

Jacks or Better
Jacks or Better

Typically, video poker is a highlight for me, and I expected it to be the case here. There are 15 video poker options at Club World Casino, and the variety is solid.

You have the classics like Jacks or Better, Joker Poker, and Double Double Bonus. There are also fun variants like Loose Deuces, Sevens Wild, and Pick ‘Em Poker.

The RTP for these games ranges from 97 to 98.98%. I play primarily Jacks or Better or Double Double Bonus Poker.

The speed of the software was most apparent in the video poker games. Video poker games should play fast, and it always felt like I was playing at half speed. It got quite annoying after a while. 

Video poker is what I generally use to stretch or “save” my bankroll. That wasn’t the case here. I went long stretches without even hitting a pair of jacks or better, which is odd for 8-5 machines and up.

If you’re a little older and familiar with live casinos, the games played like old-school 6-5 nickel machines rather than 8-5 or 9-6 machines advertised.

If not for the lucky big hit towards the end of my second deposit, this would have been some of the worst video poker sessions I’d ever played.

Don’t use a bonus if you plan to play a lot of video poker like me. The games contribute only 20% to the rollover, which is a little better than most casinos.

Still, your playthrough will be excessive, and with the way these games were playing, I wouldn’t recommend it.

Casual Games – Specialty Games

Banana Jones
Banana Jones

The specialty game section at Club World Casino is the default for RTG casinos, and it consists of Banana Jones, Fish Catch, and Keno.

Banana Jones and Fish Catch are fun little games that are a nice change of pace from traditional casino games. However, they do not contribute to the rollover, so don’t play them on a bonus.

Keno is the best game of the three. Its betting limits start at a penny per round and contributes 100% toward the wagering requirement.

I played a little Keno when my bankroll was running low on my first deposit. I played about 20 rounds and didn’t win a thing.

While Keno is luck-based, I rarely see it go 20 rounds without paying out at least a minimum win.

3.5

Club World Casino is a bit better than some casinos for banking. They accept a wider array of credit cards and cryptos than other casinos.

Withdrawal options are a bit standard, but banking options incur fees and have a high minimum

Deposits are fast and free, and withdrawals have faster processing times than most casinos. I didn’t have an issue with depositing and cashing out.

Deposit Options Summary 

Club World Casino offers credit card and cryptocurrency deposit options. They accept all major credit cards and seven top cryptocurrencies. For cashing out, your options are limited to Bitcoin, bank transfers, and bank checks.

  • Fastest Deposit Method: Visa – Instant
  • Deposit fees: No

I ended up depositing with American Express because my Visa deposit failed.

The casino has a message stating that if Visa deposits continually fail, try MasterCard. My AMEX was handy, so I tried that, and it worked.

I still recommend trying credit cards. There are no fees for deposits, and the process is instant. 

If you’re a crypto player, always default to Litecoin, as it has the lowest fees out of all the cryptos accepted. 

The only real drawback to the process is that your Visa deposit may fail. If this happens, check with your bank to ensure you didn’t trigger a fraud alert.

If that’s not the case, switch to MasterCard or AMEX, as it will be faster than figuring out why Visa is not working.

Important note for crypto players – When depositing with crypto, pay careful attention to the amount of crypto you send.

You’ll get a message similar to “Deposit below 0.29 LTC will not be processed and will be non-recoverable.

Whatever that number is for your crypto, make sure your deposit after miner fees is above that mark.

american express
✔ Tested Method

Here’s a table with all the available deposit options.

DEPOSIT METHOD MIN DEPOSIT MAX DEPOSIT SPEED FEES
Visa logo
$35 $1,000 Instant None
Master Card Logo
$35 $1,000 Instant None
American Express Card Logo
$35 $1,000 Instant None
Discover Card Logo
$35 $1,000 Instant None
Diners Club Logo
$35 $1,000 Instant None
Litecoin Logo
$35 $50,000 15 Mins Miner
Bitcoin Logo
$35 $50,000 15 Mins Miner
Bitcoin Cash Logo
$35 $50,000 15 Mins Miner
Tether Crypto Logo
$35 $50,000 15 Mins Miner
USD Coin logo
$35 $50,000 15 Mins Miner
Ethereum Crypto Logo
$35 $50,000 15 Mins Miner
Binance Coin Logo
$35 $50,000 15 Mins Miner
Club World Casino
<3 7 10+

Club World Casino Vs Other Casinos – Deposit Methods

Club World casino withdrawal Options

Your withdrawal options are pretty standard overall, with options for bank wire, bank check, and Bitcoin.

The minimum withdrawal for bank drafts and checks is steep, at $200, and you’ll also pay a $25 fee. Bitcoin only has a $50 minimum withdrawal and no fees.

  • Is Verification Required? Yes – Photo ID, Proof of Address, Front and back of credit card (if used).
  • Fastest Withdrawal Method: Bitcoin – 24 Hours

Looking at the options for cashing out, I suggest you use Bitcoin. It has the lowest minimum withdrawal and the fastest processing speed of around a day.

It is also the only option that does not incur fees. 

Before you cash out, you must go through KYC verification. You must provide a copy of a photo ID, a document verifying your address, and a copy of your payment credit card (if applicable.)

Lastly, you must take a selfie for facial recognition. It took me about 10 minutes to complete the process as they have online verification.

If you have to go through manual processing, it could take up to 48 hours. 

The cashout process itself was quick. I entered my Bitcoin address and amount and submitted it. I got my money in about 48 hours.

The standard processing time says about a day, but I cut them some slack since I had just gone through KYC. 

The only thing I would have done differently is maybe submit my KYC document early.

However due to my unusual losing streak, I didn’t think I would get a chance to cash out, so I waited until submitting the documents was necessary.

Bitcoin Logo
✔ Tested Method

Here’s a table with all the withdrawal methods available.

WITHDRAWAL METHOD MIN PAYOUT MAX PAYOUT SPEED FEES
Bitcoin Logo
$50 $5,001 1 Day None
Checks Logo
$200 $2,500 4 Days $25
Bank Transfer Logo
$200 $5,001 5 Days $25
Club World Casino
<3 5 7+

Club World Casino Vs Other Casinos – Withdrawal Methods

4.0

You can get help at Club World Casino using their FAQ or by contacting them through email, live chat, and even over the phone.

Here are all the details.

  • Support Email Address: You’ll need to complete a form.
  • Languages: English
  • Live Chat: Yes
  • Phone Number: 1-888-671-2855
  • Response Time: Varies

Here’s How I Tested

I’ll start by saying that it’s good that I didn’t write this after my first interaction with customer service. It was highly frustrating, but all of my other interactions were great.

Below are my interactions with customer support.

Live Chat

This is where the bulk of my support was. My first interaction with live support was horrible, as they wouldn’t even answer basic questions unless you answered their security questions correctly.

If you answer even one thing wrong, they won’t help you, even if it is a basic question about deposit options.

This would make sense if I were asking for sensitive information, but asking about fees shouldn’t require a high level of security.

I contacted support a couple of additional times, ensuring I had the correct answers ready for them, and those interactions were great.

The agents were very friendly and quickly answered my questions.

They like to utilize cut-and-paste answers, but when I asked follow-up questions, they gave me quick answers, showing me they knew the product.

Phone

Club World Casino has 24/7 live phone support. I made a call and reached an agent in about a minute.

This interaction went smoother because I called from my registered cell phone. It’s clear that they are using an overseas support line, but again, the agents appear to be well-trained.

I give bonus points to the casino for having phone support. Many online casinos don’t offer this.

FAQ

The FAQ section covers many general questions about the casino.

While it looks robust, it is just a slight step up from barebones.

Email

In the Contact Us section, you can use an email form for customer support.

The response time is quoted at 48 hours, which is the standard for most online casinos.

My Experience With Club World Casino’s Support

Overall, my interactions with support proved positive.

I still find it annoying to be asked security questions before answering a basic question. That would make sense if I asked about information specific to me or my account, but otherwise, it is an unnecessary delay.

Fortunately, this one bad experience was the exception, not the rule, which makes me confident that they will be able to help you with problems. 

Pro Tip – Make sure you know the last category of casino games you played before going to support.

If you don’t know, go play a couple of rounds in a game and then see support so you can pass their checks without issue.

Club World Casino
Bad Average Great

Club World Casino Vs Other Casinos – Customer Service

1.0

Club World Casino’s user experience feels outdated and sluggish. The site uses RealTime Gaming software but relies on a remote server connection, which caused slow gameplay on the devices I tried to play on.

Navigation is simple, but the filtering options are almost non-existent. You can sort by New Games, Jackpots, or search for titles. But that is not enough, in my opinion.

The overall design is basic and lacks the excitement or visual appeal I am used to seeing at modern gambling sites.

Furthermore, the casino doesn’t provide information about the RTPs for its games, making it difficult for you to choose options with better odds.

Combined with the tight gameplay observed during my sessions, these issues make the platform feel stuck in the past.

This casino has been around for over 20 years, which is noteworthy, but it seems to have peaked in the 2000s.

It’s clear that it needs serious improvements to keep up with today’s standards.

The Best Features

  • Android & Apple Mobile-friendly.
  • The casino is licensed by the Curacao Gaming Control Board.
  • It is one of the oldest gambling websites in the American gaming market.
  • High-quality online slots.

Club World Casino Vs. Other Gambling Sites

I found Club World Casino to be generally worse than most online casinos. Here’s how it compares to other gambling sites.

ONLINE CASINO BONUS # OF GAMES Average RTP READ REVIEW START
WELCOME BONUS $3,000 Casino Bonus # OF GAMES 224 AVG RTP 95-98% Review PLAY NOW
WELCOME BONUS 250% up to $1,000 # OF GAMES 342 AVG RTP 95% to 97% Review PLAY NOW
WELCOME BONUS 500% up to $7,500 # OF GAMES 749 AVG RTP 95-98% Review PLAY NOW

Want to see how other sites stack up? We tested over 70 gambling sites with real money to write fully honest casino reviews.


Player Protection

I have had some negative comments on Club World Casino, but I will give them credit where due for its responsible gambling policies.

The site allows players to request limits on their play, such as time and deposit limits, helping them control their habits before they get out of control.

Next, their responsible gambling page gives tips for protecting minors from gambling and securing your casino account.

The casino is also licensed, which means it has undergone thorough vetting for its player protections and responsible gambling policies.

Considering how many US online casinos are unlicensed, holding a CGCB license is a major feather in Club World Casino’ cap.


My Verdict

This casino has a rating of 2.6/5

I had high hopes for Club World Casino, but I frankly left the casino disappointed.

The website is basic, and the games play slowly compared to other casinos. However, the slots are high-quality, and the other games serve their intended purpose.

I also felt that the games were playing tighter than they should.

I’ve gone on losing streaks before, but I’ve never blown through a deposit as quickly as I did at this casino.

Your mileage may vary, but I personally will not be playing here again until they upgrade the site. If you opt to play here, only deposit what you’re willing to lose entirely.


Frequently Asked Questions

I’ve done everything I could to review Club World Casino, but here are a few common questions we’ve received from other players.

Is Club World Casino legit?

Club World Casino is a legitimate online casino that operates using Real Time Gaming software. It is licensed by the Curacao Gaming Control Board.

Does Club World Casino pay out?

Yes, Club World Casino pays out via Bitcoin, Bank Wire, and Bank Check. Bitcoin is your best option, with processing times of just 24 hours.

What are the games’ payout rates?

RealTime Gaming does not list the RTP for its casinos. However, you can expect an RTP of 95% to 96% on slots, 98 to 99.1% for blackjack, and 97 to 99% on table games and video poker.

How does the casino handle jackpot wins?

Generally, jackpots are paid in accordance with weekly payout limits. However, large jackpots may be paid in installments at the discretion of the casino.

What happens if I get disconnected during a game?

If you disconnected from a game and were in the middle of a betting round, your game will resume in that round. Otherwise, your money will be returned to your account.

What is the community like?

Club World Casino doesn’t have much in the way of a community. They have a Twitter (X) page for news and announcements but almost no player engagement.

What happens if I’m locked out of my Club World Casino account?

You can request a password reset if you’re locked out of your Club World Casino account. Otherwise, you must contact customer support.

How can I turn my casino winnings into cash I can use?

You can cash out from Club World Casino using bank wire, check, or Bitcoin.