My Opinion on DuckyLuck – Key Findings
After spending three days playing games, depositing, contacting customer support, and withdrawing, I can say DuckyLuck is a legit casino and a pretty solid choice with only a few caveats.
It offers some lucrative bonuses and rewards, and the slot selection endlessly entertained me, but customer support didn’t really answer my test question and seemed eager to end the conversation.
I also realized my withdrawal options were restricted to Bitcoin due to large fees on the other methods.
I’d recommend this casino to players who are looking for quality games, are comfortable withdrawing with crypto, and understand the terms and conditions of bonuses.
Pros
- The welcome bonus has one of the largest match percentages I’ve come across.
- You’re automatically enrolled in the VIP rewards program, which unlocks bonuses and cashback.
- Each game has an educational summary that you can read before you play.
- Unlimited Easy Win bonus only has a 15x rollover requirement!
Cons
- Some game sections could be bigger like table games and live dealer games.
- Live chat customer support wasn’t very helpful.
- Withdrawal options are limited.
Key Details
- Website: www.duckyluck.ag
- Year Established: 2020
- License: Costa Rica
- Best Bonus: 500% up to $7,500 + 150 Spins
- Min. Deposit: $25 – Credit Cards and Crypto
- Games: Slots, Video Poker, Jackpots, Table Games, Live Dealer
- Best Payout Method: Crypto
- Support Channels: Live Chat, Email, Help Center
How I Tested DuckyLuck
Here’s a play-by-play of how my gambling session went:
- I deposited $25 using a credit card—quick and easy.
- I haven’t claimed a bonus yet, but I’ve got my eye on a 55% up to $550 EasyWin bonus with a 15x rollover, which seems doable.
- Over three days, I spent about eight hours daily playing slots, blackjack, roulette, bingo, and more.
- My favorite part? The slot selection, site design, and rewards program.
- Least favorite? Customer service and tricky-to-find terms.
- I wagered a total of $92.29. I withdrew via Bitcoin (no fees, low minimum). After a 72-hour verification, the funds hit my account within an hour.
I certainly found quite a bit of interesting feedback when looking for Duckyluck.ag reviews on forums like Reddit and Casinomeister. On sites like Trustpilot, for example, it gets a very low rating, but when you dive deeper into it, you start getting the whole story.
Some people complained about being unable to cash out their winnings. On the flip side, many seemed to have no problem at all (just like me).
My Reflections on DuckyLuck’s Opinions
Several of these comments are very telling, and I see a common thread happening here.
First, it sounds like people are not reading the terms and conditions of bonuses.
These promotions have rules, like the amount you have to wager before you can cash out and the maximum amount you can withdraw. By blindly claiming a bonus, they set themselves up for a frustrating surprise.
Second, it seems like there are some issues with the verification process. From my experience, I had no problems. I sent in the necessary documentation, and I was verified in a few days.
Maybe I got lucky, or maybe it’s because I was withdrawing such a small amount; I’m not sure.
But, in general, it’s always a good idea to verify your account ahead of time to avoid any roadblocks when requesting a withdrawal.
Myths Busted About DuckyLuck
There are always two sides to every story, especially on the internet. Let’s take a look at some common myths about DuckyLuck Casino, and I’ll tell you what I think based on my experience.
Myth #1 – DuckyLuck Doesn’t Pay Out
There seems to be more to the stories I hear about the casino not paying out when I start to read between the lines.
Some people are heated they were asked to send a photocopy of their ID or proof of address, but that’s necessary at most online casinos to verify your identity.
A lot of these angry claims are likely due to not cooperating or following the instructions.
Myth #2 – Bonuses Are a Scam
This is a big one, and it’s why you should never claim a bonus without reading the fine print first.
There are terms and conditions to casino bonuses, such as playthrough requirements and maximum cashouts. At DuckyLuck the max cash out on a lot of bonuses is 10x your deposit amount.
I saw a lot of players who had claimed bonuses and then thought the site was scamming them because their withdrawal was limited. But it’s no scam. Those are just the rules.
DuckyLuck has an enticing array of bonuses, including something for newcomers and seasoned regulars.
Out of all the casinos I’ve reviewed, this site has some of the largest match percentages paired with reasonably fair rollover requirements and no time limit.
Moreover, I love the variety of bonuses, from daily free spins to social media perks and a VIP system that opens the door to exclusive offers.
If I’m going to spend money at a casino, I’ll take all the extra rewards it’s willing to throw at me. In my opinion, all of these factors combined make DuckyLuck’s bonuses among the best.
My Recommended PROMOTIONS
After examining all of the promotions on this site, I honed in on two that I think are more beneficial than the rest.
I’d recommend considering the welcome bonus due to its staggering size and the Unlimited Easy Win bonus for its very attainable terms.
On the other hand, I would suggest thinking twice about the Reloading MegaBonus since it has higher rollover requirements. Below, I’ll go into detail about the two bonuses I liked the most.
Welcome Bonus
This bonus has one of the largest match percentages in the industry at 500% up to $7,500 + 150 free spins on select slots.
The 30x rollover requirements are pretty good, considering most sites are 35 and above, plus there’s no time limit on meeting those terms.
The deposit minimum is $25, and the maximum cashout is 10x your deposit. If you want to avoid a max withdrawal, you can take a 150% deposit match, and that limit will be removed.
The games that are eligible for this offer boil down to which developer made them. For example, you can play Arrow slots, Betsoft table games, Qora Games, and more, but some titles are excluded.
So, fair warning, you definitely need to read the terms fully before you play. However, I think this is a great deal for a welcome bonus.
The rollover requirements aren’t the lowest I’ve ever seen, but they are reasonable, and the offer is of high value.
Welcome Bonus
DuckyLuck vs Other Casinos – Welcome Bonus
Unlimited EasyWin Bonus
I got access to this bonus by making a $25 deposit. This is a first-tier reward in the VIP program, which you’re automatically enrolled in when you sign up and start playing.
This bonus is a 55% match up to $550, which is smaller, but the rollover requirements are only 15x. (As you play more, you might get a larger match percentage.)
Plus, there is no max cashout, and it’s unlimited, so you get another one with every $25 deposit.
The only drawback is that certain titles are excluded, just as with the welcome bonus, so be sure to check the terms first.
Regardless, the low rollover makes this offer super accessible. I’m more likely to claim a bonus that’s less valuable but has low wagering requirements because I’m not a high roller, and it will be easier for me to eventually cash out.
My Honest Take on DuckyLuck’s Bonuses
Overall, I think most of the bonuses at DuckyLuck Casino are fair and lucrative. The only offer I might avoid is the Reloading MegaBonus because it has 40x rollover requirements.
I tend to stay away from anything above 35x. Other than that, I think the diversity of promotions is great. Besides the bonuses I mentioned, there are free spins, comp points, and daily cashback.
I also suggest checking out DuckyLuck’s social media accounts for giveaways and contests.
Other Bonuses I Reviewed
Here are other casino bonuses that I checked out while writing this review. No promo codes are necessary.
BONUS | BONUS TYPE | ROLLOVER |
---|---|---|
Free Spins + 10% Cashback | Daily Free Spins | 30x |
315% up to $3,150 | Reloading MegaBonus | 40x |
10% Cashback | Daily Cashback Bonus | 10x |
600% up to $3,000 + 150 Free Spins | Crypto Bonus | 40x |
DuckyLuck’s game selection shone in some areas, but it was a bit uninspiring in others. I got the most entertainment out of playing slots, but I felt the table games and live dealers needed some more consideration.
Even though some sections needed amping up, I think there is enough variety for players of all interests.
For instance, there might only be a handful of games for you if you’re a roulette fan, but there are at least numerous variations that cover the bases.
I appreciated that I could read a synopsis of each game before playing by clicking “info.” The option to try the game in demo mode before you decide to play for real money makes the whole experience even better.
I like to actually try games first, especially ones I don’t play regularly, like baccarat or video poker. I’m more likely to bet higher when I understand the game well.
However, the practice play option is only available if you’re logged out of your account. That means I had to log in and out of my account to try out the games.
My Top Game Picks
Below are some of my favorite casino games at DuckyLuck, including those I played during this session.
Cai Fu Dai Panda
This Asian-themed slot features a cute panda, a 96.23% RTP, and lots of lucrative features.
Collecting coins triggers 5-10 free spins, which unlock expanding reels, 3x multipliers, or access to one of four jackpots where you can win between 10-1,000x your bet.
Gold Rush Gus
This is a stunningly animated slot, in my opinion.
You can trigger between 5-15 free spins, a maximum win of 10,000 for your bet, or a bonus game where you go on a wild ride through the mines.
Plus, the RTP is a whopping 98.48%, and there’s a progressive jackpot.
Golden Buffalo
This Wild West slot has a 96% RTP, and you can trigger up to 100 free spins.
Multipliers range from 2-5x and can be multiplied together to climb up to 3125x.
The max win is a stunning $500,000, no matter how small your wager.
777 Deluxe
This is a modern version of a classic fruit slot.
The mystery symbols can transform into anything and trigger a bonus round where you can win multipliers between 1-250x.
It also unlocks your chance to win the progressive jackpot, which was nearly $90,000 when I played.
Oasis Dreams
This is a Hot Drop Jackpot type of game, and it was super fun to play.
There are four jackpots that reach up to 250x your bet.
You can trigger between 6-15 free spins and a Hold & Spin game with up to 1,000x multipliers. The RTP is 96%.
Now let’s get into what I discovered in each game category. I’ll go over what I played and what I thought and detail my wins and losses.
slots
DuckyLuck has a complete catalog of online slots, and I had an excellent time exploring a lot of them.
I started my journey with Cai Fu Dai Panda and $25 in my account. Thanks to the numerous free spins the game kept triggering, I turned that into $36.76.
Then, I took my new sum and spun the reels of Coins of Ra, where I spent more than I won and ended up with $35.54.
Things didn’t go much better when I moved on to Gold Rush Gus, even though it had the highest RTP of the three at 98.48%. I was so impressed with the animation that I didn’t mind.
When I was done with my slots session, my bankroll was $28.99, which is still more than I started with.
The games are organized into subcategories, such as video, three-reel, jackpot, and software developers. This is convenient enough, but I wish there were more specific options that included themes, like fruit slots.
Regardless, it’s helpful to be able to search by developer, especially when there are 558 titles to choose from. I like Rival Gaming and Qora Games, so that feature made them easy to find.
All in all, I was thoroughly entertained by DuckyLuck’s selection of slots. It’s large but not as overwhelming as some sites, and I saw plenty of popular and unique titles.
Plus, slots contribute 100% to clearing bonus rollover requirements.
DuckyLuck vs Other Casinos – Number of Slots
Blackjack
DuckyLuck’s blackjack section is pretty mediocre. There aren’t a whole lot of options, but I started with single-deck since it’s the most lucrative. I beat the dealer several times and even got a natural blackjack.
After a few wins and losses, I walked away with $2 extra dollars. At this point, my bankroll was at $30.49.
I played Rolling Stack next, which had graphics I didn’t love, and I lost $4, so I decided to try Perfect Pair. Thankfully, I was back up $4, but then I hit a losing streak that brought my bankroll down to $22.49.
I was disappointed that blackjack didn’t have its own category and was mixed into the other table games. However, when I typed blackjack into the search bar, all of the other table games came up that way, so that’s at least an option.
While there are eight titles total, which is average compared to other casinos, I thought the diversity could be better. I would’ve liked to see Pirate 21 or Spanish 21 instead of multiple multi-hand games.
At least there is one single-deck option, which I recommend over the others due to its low house edge.
There isn’t much room for animation in blackjack, so these games have basic designs, but I especially liked the graphics in Dragon Gaming and Rival’s titles.
Blackjack contributes 10% to clearing bonus rollover requirements.
Roulette
Roulette options in this casino are a bit scarce, but I had fun with them. I took my $22.49 and played European Roulette and Dragon Roulette since they had high RTPs, around 97%.
Even though it wasn’t my lucky day, and I lost every round, I really enjoyed both games due to their graphics. Then I proceeded to also completely tank in American Roulette.
When I had to choose between chasing my losses and cutting them, I decided to walk away when I had $12.49 left in my account.
One drawback to roulette at DuckyLuck is that it doesn’t have its own category. All of the table games are grouped together, so you have to hunt for it.
Despite losing quite a bit, all six of the titles redeemed my experience with their stunning graphics and perfect function.
I’ve played some online roulette before that was clunky and glitchy, so I appreciate it when the gameplay is smooth.
In general, compared to other sites, the roulette options here are a bit limited, but it is a case of quality of quantity.
If you have an active bonus, roulette only contributes 5% to the rollover requirements.
Other Table Games
DuckyLuck offers a decent selection of titles in the table games category that aren’t blackjack or roulette. Most of them are no-frills card games from Rival.
I played Andar Bahar with $12.49, and after a few rounds of winning and losing, I added a whopping 70¢ to my account.
I did much better with Ride’ Em Poker, where I won $12 with three-of-a-kind, bringing my bankroll up to $20.19. That was a nice boost. Then, after several yo-yoing rounds of Teen Patti, I ended with $22.59.
Of the nine titles, three of them are poker, three are Teen Patti, and the remaining are craps, Card Clash, and Andar Bahar. Even though craps has the highest RTP of them all at around 98%, I had better luck playing poker.
Overall, it’s an okay offering compared to other sites, but it isn’t spectacular. Since they are straightforward games, I wasn’t blown away by the graphics or features, but they suffice.
Again, you have to hunt for them since they’re sprinkled throughout the table games section.
Most of these games contribute 20% to rollover requirements, but baccarat is only 5%, and craps doesn’t contribute at all.
Video Poker
Honestly, I enjoyed the quality of the video poker titles at DuckyLuck. While I didn’t hit any huge wins, but most of the games were entertaining.
I played Aces & Faces first and got a couple of Jacks or Better, winning $1.75 on 25¢ wagers. Then I tried Deuces & Joker Multi-Hand and got several winning hands, but I still walked away at a loss.
Finally, I played Double Joker Poker and had a little more success there, but in the end, my bankroll went from $22.59 down to $17.29.
Most of the games were from Rival and featured basic but clean graphics. The RTP’s tend to hover around 98-99%, so you really can’t go wrong with any of them.
At 14 titles, I think it’s a pretty good selection, as most online casinos tend to have around that amount or less.
I was also pleased to find a great variety among them. Video poker contributes 10% to bonus rollover requirements.
Casual Games – Specialty Games
Casual or specialty games include bingo, scratch cards, Plinko, Keno, and a couple of unique games, so there is a pretty good variety.
Started with $17.29 and immediately lost a dollar playing Kaboom, which is a luck-of-the-draw bomb detonating game.
I thought I’d try my luck with bingo next, so I clicked on Cataratas Bingo. I kept wagering 40¢ and coming up empty-handed, so I quit when my bankroll was down to $14.39.
Finally, I decided to play Plinko Rush, which only resulted in a 20¢ profit in the end.
Overall, I think the specialty category is above average at 28 titles, but at the same time, not the best I’ve seen. I’d like it better if they stepped up the variety and added more crash games and Minesweeper.
However, specialty games usually have fun animation and more room for artistry, and that is evident here, especially from developers like Dragon Gaming and Betsoft.
Most specialty games contribute 100% to rollover requirements.
Live Dealer Games
DuckyLuck‘s live dealer games are high-quality, but the quantity is somewhat lacking. I wanted to play blackjack, but the smallest bet minimum was $10, and I’m just not willing to risk that much per round.
Regardless, I hopped into a game and observed. The streaming was on-point, and the dealer was charming. Next, I decided to give roulette a try since the minimum was only 50¢.
I started with my $14.39 and ended up winning $12.50. Not bad at all.
Fresh Deck Studios provides live dealer games, and as always, they are on point. The only downfall is the amount.
There are eight blackjack tables, five roulette, and one baccarat. I’ve encountered more options at other sites, especially in the roulette and baccarat categories, so I think that could be improved.
I’d also like to see some blackjack tables with lower bet minimums. As with most casinos, live dealer games don’t contribute towards rollover requirements.
Software Providers
DuckyLuck Casino lists its software providers on the site. They offer games from Saucify, Fugaso, Felix Gaming, Qora, Tom Horn, and Fresh Deck Studios. But most titles come from the top three below.
The banking methods include many standard options found at most online casinos. However, I’d like to see a little more variety in deposits and definitely more choices for withdrawals.
I had no problems depositing or withdrawing here, and both processes went pretty quickly. I’ll share all of the details so you can get a good idea of what to expect.
DuckyLuck DEPOSIT Options
In short, you can deposit using credit cards or cryptos, and no methods have fees. All the options are fast, but credit cards have rather small maximums.
- Fastest Deposit Method: Credit card or Crypto
- Additional Fees: No
My Recommended Deposit Method: Credit Card
Of all the deposit options, I chose a credit card since it’s my go-to method.
There were no fees to worry about, and the whole process was super simple. All I had to do was enter my card number, expiration date, and security code.
I deposited the minimum $25, and the money was in my account instantly, with no verification necessary.
Here’s a table with all the available deposit options.
DEPOSIT METHOD | MIN DEPOSIT | MAX DEPOSIT |
---|---|---|
$25 | $1,000 | |
$25 | $1,000 | |
$25 | $1,000 | |
$25 | $1,000 | |
$25 | No Limit | |
$25 | No Limit | |
$25 | No Limit | |
$25 | No Limit |
DuckyLuck Vs Other Casinos – Deposit Methods
DuckyLuck Withdrawal Options
Before I could get my payment, I had to verify my account. That involved sending in a front and back picture of my ID and a selfie of me holding it, plus a document that proves my current address.
Once I did that, I was verified in 72 hours, and my withdrawal came through shortly after.
- Verification Required? Yes – ID, proof of address
- Fastest Withdrawal Method: Crypto
- Additional Withdrawal Fees: $53 for Checks and $50 for Wire Transfer
My Recommended Payout Method: Bitcoin
There are only three withdrawal methods, and two of them are not the best options. If you want to avoid that, as I did, you have to use crypto.
I definitely wanted to dodge the massive $53/$50 fees attached to withdrawing by check or wire transfer, so my only option was Bitcoin.
If you plan on cashing out at this site, you’ll want to have a crypto wallet set up, as I can’t see anyone wanting to use the other two methods.
Here’s a table with all the withdrawal methods available.
WITHDRAWAL METHOD | MIN PAYOUT | MAX PAYOUT |
---|---|---|
$25 | $2,500 | |
$150 | $2,500 | |
$150 | $2,500 |
DuckyLuck Vs Other Casinos – Withdrawal Methods
DuckyLuck customer support is available through email, live chat, and a help center. Here are the details of each channel
- Support Email Address: [email protected]
- Languages: English
- Live Chat: Yes, automated
- Phone Number: N/A
- Validation Email: [email protected]
- Response Time: Varies
Here’s How I Tested It
My experience with customer service at DuckyLuck left something to be desired.
I had questions about bonus terms and conditions, especially the wagering contributions of games, and I had a hard time getting a clear answer.
I’m going to share the ways I contacted support and exactly what happened.
Live Chat
I contacted live chat and had to wait four minutes to be connected to an agent.
When I was, I asked the questions and was given very vague answers that didn’t clear anything up for me.
Not only that, but the whole process took 25 minutes from start to finish. I’ve had much faster, more informative experiences at other sites.
After talking to live chat and still being confused about my inquiries, I sent a couple of emails with the same questions around 1 p.m.
A representative got back to me at 8:50 p.m. They were able to answer my questions concisely, the way live chat could not.
They also sent me a link to more information on the site that I hadn’t found previously.
Help Center
DuckyLuck has a help center that might have what you’re looking for.
In my experience, I found bits and pieces of important information spread out between the help center, FAQ page, and terms and conditions, making it difficult to get a full grasp on everything.
It would have been easier if it was all condensed into one area.
My Personal Experience
Overall, I felt like I had to do too much digging to get to the bottom of things.
After getting vague answers from live chat and waiting for an email response, I spent a lot of time doing my own research.
The Help Center, FAQ, and Terms & Conditions had most of the information I needed, but I shouldn’t have to ping-pong between them all to find it.
Also, live chat should be able to quickly link me to what I’m looking for instead of giving me short, vague answers.
On a positive note, the email response came through the same day and cleared everything up. If you need help at DuckyLuck, I would recommend using that method.
DuckyLuck Vs Other Casinos – Customer Service
Overall, the experience navigating the site is “okay”.
I’m not a UX expert, but I have the impression that there are many fun things going on at DuckyLuck Casino — almost too many.
However, I also got the sense of a vibrant destination with plenty to do and enough folks winning money to make you want to dive in and flap around for a while. Most of the fun is just a scroll and a click away.
The site is compatible with Android and iPhone devices.
You don’t need an app because the games are HTML5, which means you can simply visit the site and play using your Google Chrome or Safari browser.
Since mobile devices vary in age and power and because connections vary, we always advise trying out the site with your device before committing to playing on the go.
I tried the site on my iPhone 12 using Chrome, and overall, I found the experience comparable to playing on the PC.
The Best Features
- Great graphics from a variety of software providers.
- DuckyLuck casino games are mobile-friendly and employ RNGs to ensure fair games.
- The games are why we’re here, and DuckyLuck has plenty of them. The site boasts over 500 games.
- The site is licensed in Curaçao, a popular jurisdiction with other US-friendly sites.
DuckyLuck Vs. Other Gambling Sites
Take a look at the table below to see how DuckyLuck compares to leading online casinos, and read our complete reviews for more information.
ONLINE CASINO | BONUS | # OF GAMES | Average RTP | READ REVIEW | START |
---|---|---|---|---|---|
|
WELCOME BONUS 500% up to $7,500 | # OF GAMES 699 | AVG RTP 95-98% | Review | PLAY NOW |
|
WELCOME BONUS 125% up to $3,750 | # OF GAMES 549 | AVG RTP 95% to 97% | Review | PLAY NOW |
|
WELCOME BONUS 500% up to $7,500 | # OF GAMES 691 | AVG RTP 95-98% | Review | PLAY NOW |
Player Protection
DuckyLuck doesn’t have a responsible gambling page, and I couldn’t find anything about how to start a self-exclusion.
However, there is a blurb at the bottom of the screen warning about the real risks of gambling and providing a link to GamCare, which is a gambling support organization based in the UK.
For more resources on gambling help, please visit our responsible gambling page. For state-specific information and resources on responsible gambling, please visit our USA State pages hub.
My Verdict
I had a great time playing games at DuckyLuck Casino and was blown away by the bonuses, but the wind left my sails when it came to the limited withdrawal options and unhelpful live chat.
However, customer support eventually pointed me in the right direction through email, so I did appreciate that. I also think a few of the game categories could be spiced up.
Despite those few drawbacks, I had an overall positive experience, and I would recommend this site to most players, especially if you’re looking for a fun place to spin the reels and take advantage of frequent rewards and bonuses.
Sadonna’s Video Reviews of DuckyLuck
For a second expert opinion, watch the review of DuckyLuck.ag that my colleague Sadonna Price did in these five short videos.
Sadonna is a former professional poker player and one of the senior casino reviewers on the team. Over the past five years, she tested and reviewed over 40 gambling sites.
She has some interesting things to say. Take a look!
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DuckyLuck FAQ
Check out some commonly asked questions in our frequently asked questions below.
Is DuckyLuck Casino legit?
Yes, DuckyLuck is legit. The site is licensed in Costa Rica and ensures fair gaming.
Does DuckyLuck pay out?
Yes, DuckyLuck pays out quite fast if you use cryptocurrencies. To speed up the process, be sure to verify your account ahead of time.
What are the games’ payout rates?
DuckyLuck says the average RTP of its games ranges between 95-98%.
How does the casino handle jackpot wins?
Since the max payout is limited to $2,500 a week, jackpot wins are broken up into increments.
What happens if I get disconnected during a game?
If you get disconnected during a game, it will pick up again from where you left off.
What is the community like?
DuckyLuck doesn’t have a forum, but it does have social media accounts and is pretty active on Instagram and Facebook.
What happens if I’m locked out of my account?
If you are locked out of your account, contact customer support, who will help you find a resolution.
How can I turn my casino winnings into cash I can use?
Turning your casino winnings into usable cash is as easy as requesting a payout. Follow the instructions to verify your account, choose your payout method, and your funds will be available within days.