My Opinion on Emu Casino – Key Findings
While I expected Emu Casino to be a stereotypical Aussie-themed casino, what I found was anything but.
The site offers quality online casino games from the industry’s top providers on a fast and user-friendly site.
The casino also provides quality customer support and does a phenomenal job promoting responsible gambling.
However, the site does not offer Live Casino games for US players, its promotions are average, and the banking options need to be expanded.
Overall, I still recommend this casino for players looking for quality gaming and a safe gambling environment.
What I Loved
- Online casino games from high-quality providers.
- Most bonuses have a free spins component.
- Well-designed lobby that is great for new players.
- Great selection of blackjack and roulette games.
- 12 no deposit free spins when you register for an account.
Room for Improvement
- No Live Casino games for US players.
- Some table games can only be found by a manual search.
- Only USDC is accepted for withdrawals, locking out non-crypto players.
Website
Year Established
2012
License
Not Licensed
Number of Games
522
Available Games
Slots, Blackjack, Roulette, and Crash Games
Device Compatibility
PC, Mac, iOS, Android, and Windows Phone
Best Bonus
Welcome Package – $1,200 + 150 Free Spins
Best Deposit Method
Zelle, USDC
Best Withdrawal Method
USDC
Restricted US States
None
Min. Deposit
$10 – All Crypto
Customer Support
Live Chat
My Gambling Session Details
I played at Emu Casino for five days. After registering for my account, I claimed my no-deposit free spins.
After failing to clear the rollover for the bonus, I deposited $10 using USDC via Coinbase. The deposit was posted in around 5 minutes, and I started testing various slots.
Some games I played included Eddy Dundee, Lucky 7, Astro Cash Hold & Win, and Sweet 16 Blast.
Lucky 7 proved to be my luckiest game, and I got my account to over $25 at one point. I probably should have cashed out, but I pressed my luck and hit a downswing.
Over the next couple of days, I slowly gave my winnings back to the casino via a combination of table games and slots.
I played the last $5 of my bankroll on Wild Fire 7s and eventually busted my deposit.
While I wasn’t able to cash out, I was able to play several day’s worth of sessions. Of course, it is my own fault that I didn’t cash out.
I got greedy and gave my winnings back to the casino.
Emu Casino has a largely positive reputation.
While complaints about the casino have been made, many of these complaints have been successfully addressed. Here are a few examples:
My Favorite Aussie Casino
“This is the only casino in Australia that I enjoy playing on for years. I am happy with the 24 live friendly support and the selection of games to play on.“
-Frantic, Casino Forum User
Solid Experience with Quick Payouts
“This is my first casino review but I felt like I had to guide others out there who, like me, were hesitant about gambling online. Genuinely a great experience and withdrawal to AU bank account only took a week…”
– Inmaniac, Casino Forum User
The Casino Likes to Stall Payouts
“Not much to like about a casino that takes advantage and stalls investigation process.
Highly unsatisfied. Be careful playing here.
Make sure you do your research before depositing as they like to stall you and glitch the games you play. I have screen shots of this all.”
– Rikkzz, Casino Forum User
My Thoughts About Emu Casino’s Reputation
I have not seen nearly the volume of complaints about Emu Casino as I see with other casinos.
I also see very few recent complaints regarding verification or payment delays.
The occasional complaints I do find are mostly resolved in a timely fashion.
The casino’s speed and efficiency in answering complaints is likely why there are so few. When players get their issues resolved, there’s no reason to complain.
Myths Busted About Emu Casino
There are a few myths floating around about Emu Casino, so I will play mythbuster and dispel them.
Myth #1 – Emu Casino Games are Rigged
What has happened in these cases is that someone deposited and lost.
I played the games at Emu Casino, and while I could not cash out, I did not see any patterns to suggest that the games were rigged.
All casino games have a built-in house edge, and most players will lose money. That’s the nature of casino games.
Myth #2 – The Site Doesn’t Pay
Some people are out there complaining that Emu Casino does not pay out.
However, if you do any digging, you’ll see about 5 times as many people stating otherwise.
Emu Casino does pay out, and the vast majority of payment complaints from the past have been resolved successfully.
Myth #3 – Verification Takes Too Long
This myth may have had some truth a few years ago, but now, it is untrue.
I can attest that account verification is quick and painless.
Upload a couple of documents, and it is done.
Some people complained about slow verifications in the past, but it is clear the casino upgraded its processes.
Looking at the terms and conditions of the casino, I feel the online casino bonuses at the site offer average value.
There are a couple of reasons. Firstly, the wagering requirement on deposit bonuses is a bit high at 45x.
Free spin rollovers are more reasonable at 35x.
Next, be careful if you play on a Emu Casino no deposit bonus before making a deposit.
The casino has a hidden term where you may have to make a deposit before cashing out a no deposit bonus.
Otherwise, there’s nothing else in the terms that are predatory or uncommon for most online casinos.
My Recommended Bonuses
Emu Casino has fewer bonuses than some casinos, but the ones they have are worth checking out.
Let’s take a look at a couple of my favorites.
$1,200 Triple Welcome Deposit Bonus
This offer is excellent for those looking for loads of free spins.
New US players can take advantage of a welcome bonus worth up to $1,200 and 150 free spins.
This bonus is divided over your first three deposits. On your first deposit of $15 or more, you’ll get a 200% match up to $200 plus 50 free spins.
For your second deposit, deposit $20 or more to get a 50% match to $600 plus 50 free spins.
On your third deposit of $20 or more, you’ll get an 80% match to $400 plus 50 free spins.
This offer has a 45x rollover, and you must clear it within 3 days of claiming it.
Overall, this bonus is on par with other casinos and is best for players looking to get free spins with their match bonuses.
Welcome Bonus
Up to $1,200 + 150 Free Spins
Emu Casino vs Other Casinos – Welcome Bonus
12 Free Registration Spins
Anytime that a casino offers a no-deposit bonus, it is automatically my top pick.
Who doesn’t love free spins? Sign up for your Emu Casino account and get 12 free spins on Eddy Dundee.
You must verify your mobile number with the casino before claiming the spins. The spins are worth .25 and come with a 30x rollover.
The one catch to this offer is that you can only clear the rollover on Eddy Dundee.
I played this bonus and was lucky enough to trigger the bonus game. Unfortunately, I could not clear the rollover for the bonus, but it was fun to play.
This bonus is best for free spin lovers or anyone wanting to test drive the casino for free.
My Perspective on Emu Casino Bonuses
The bonuses at Emu Casino are decent, but there is one I’d avoid.
The Weekend Bonus Smash only gives a 60% match bonus, which is “ok” but doesn’t give any free spins. Considering the 45x rollover, it really doesn’t offer the same value as other bonuses.
I don’t recommend playing with a bonus if you play anything other than slots.
Only slots contribute 100% toward the wagering requirement. All other games contribute 10% or less, making it next to impossible to clear a bonus with them.
Otherwise, the bonuses at this casino are worth checking out. The offers here are best for those looking for free spins.
Most offers have a free spins component, and while the rollover is a bit high on match bonuses, it is not the worst I’ve seen.
Also, check out the casino’s social media pages (Facebook, X, and Instagram), as they regularly have contests and special promotions available exclusively to loyal followers.
Other Emu Casino Bonus Codes I Reviewed
Emu Casino has fewer bonuses than some casinos. Here are its other ongoing promotions.
BONUS | ROLLOVER | BONUS CODE |
---|---|---|
Tuesday Free Spins – Up to 150 FS | 35x | None |
Thursday Thrills Bonus – 40% Up to $150 + 20 FS | 45x Bonus – 35x FS | None |
Weekend Bonus Smash – 60% Up to $200 | 45x | None |
Emu Casino has an average library of 522 online casino games. They have a little bit of everything from slots to table games, crash games, and more.
The only thing you won’t find here is live casino games, as the casino does not offer live dealer games to Americans.
Overall, I liked the game library here, but I was disappointed that the casino only has a single video poker option.
It is also surprising that the casino does not offer live dealer games.
However, the recent addition of Real Time Gaming to its list of partners could change that.
492
Real Money Slots
2
Jackpots
10
Specialty Games
19
Table Games
1
Video Poker Titles
N/A
Live Dealer Casino Games
Software Providers
Emu Casino is partnered with 35 software developers, including many of the industry’s heavy hitters.
You’ll find games from BetSoft, EvoPlay, Booming Games, NetEnt, Microgaming, Playson, Pragmatic Play, Wazdan, and more.
The casino also recently partnered with Real Time Gaming for slots to further beef up its offerings.
My Top Game Picks
With over 500 games to choose from, there’s a little something for most gamblers. Below are some of my favorite games to play at the casino.
Lucky 7
I love class Vegas-style slots, and this simple, two-credit game is designed just like the 777 games you find in live casinos.
Sweet 16 Blast!
I love cluster pays slots and Candy Crush-style mobile games. This one is the perfect mix of both.
Single Deck Blackjack
With a 99.55% RTP, this game is your best bet at the casino.
Virtual Burning Roulette
The random burning numbers give some insane multipliers of 100x and up.
Total Overdrive
This game screams the 80s. It has win multipliers and sticky multipliers that can put your wins into overdrive.
Now, let’s dive into the different Emu Casino game categories I explored below.
Slots
The majority of casino games here are slots, and I like the variety of games offered.
I also really like the filtering options. You can sort games by developer, features, number of lines, number of ways, and game types, such as classic or video slots.
The overall quality of the games here is fantastic. It is clear that Emu cherry-picked its partners as there are few second and third-tier developers.
As such, the games here are of higher quality than you’ll find at some casinos.
Slots contribute 100% toward the wagering requirement, which is great for a bonus. However, progressive jackpot slots do not contribute.
Emu Casino vs Other Casinos – Number of Slots
Blackjack
The variety of blackjack games at Emu Casino is better than you’ll find at others.
They have eight titles, all from BetSoft. You can play Single Deck Blackjack, 21 Burn Blackjack, Super 7, Pontoon, Pirate 21, Supreme 777 Jackpots, and American and European Blackjack.
Since all games are from BetSoft, the game designs are identical, but they offer a fantastic virtual experience for the game.
I prefer Single Deck Blackjack as it has the best RTP with strategic play at 99.55%.
I don’t recommend playing blackjack games on a bonus as they only contribute 7% toward the wagering requirement.
Roulette
There are seven options for roulette at this casino, a few more than many US casinos.
BetSoft and SmartSoft Gaming provide the games. BetSoft offers traditional options that include American, European, and Zoom Roulette.
SmartSoft offers a pair of exciting games in Virtual Burning Roulette and Double X.
I mostly played European Roulette as it has the superior RTP, but I also gave Virtual Burning Roulette a try as it offers some insane random multipliers on Straight-Up bets.
I didn’t hit a Burning Number, but I saw one lucky player get a 300x multiplier.
Roulette games only contribute 10% toward the wagering requirement, which is not the idea. I wouldn’t bother playing on a bonus with these games.
Other Table Games
There are other table games available at this casino from BetSoft, but you have to manually search for them or filter all games by BetSoft.
You can play games like Pai Gow, Draw Hiigh Low, Craps, Caribbean Poker, Baccarat, Three Card Rummy, Red Dog, and Oasis Poker.
BetSoft games offer a fun virtual experience, but the layout gets slightly dull after a while.
I’d like the casino to add additional table games and provide menu options to help players easily find the games.
These games only contribute 10% toward the wagering requirement, so they are not a good option to play with bonuses.
Video Poker
I was highly disappointed in the video poker selection at this casino.
Your only option is Deuces Wild from BetSoft. I played a few hands, but I hate this variant and went back to playing slots.
I hope they will pick up RTG’s video poker titles in the future, as they have a solid selection.
For now, this casino isn’t worth your time if you like video poker.
Video poker contributes 10% toward the wagering requirement.
However, I wouldn’t play video poker on a bonus here even if it contributed 100% due to the lack of variety.
Specialty Games
The only specialty games you’ll find at this casino are Crash Games and Keno.
SmartSoft and BetSoft offer four games: Helicopter X, Crash Duel X, Smash X, and Triple Cash or Crash.
These games are fast-paced, fun, and offer multipliers up to 100,000x your bet.
I tried Triple Cash or Crash and Smash X to see if I could get lucky.
I only bet .25 at a time and wasn’t doing well for a while as I played a “go big or go home strategy.”
It did pay off one game in Smash X as I got a 25x multiplier before chickening out, making up my losses in one play.
Emu Casino has fewer banking options than most US online casinos.
The casino is primarily a crypto casino for deposits and crypto-only for cashing out. If you do not want to use crypto, I don’t suggest you play here.
Deposit Options Summary
Your only options for making a deposit are Zelle and crypto.
If you’re unfamiliar with Zelle, you can use your bank account to make a deposit. It is more involved than standard deposit options but is virtually guaranteed to work.
For crypto, you can use Bitcoin, Ethereum, Tether, and USDC.
Then, please add the info below.
- Fastest Deposit Method: Zelle – 10 Minutes
- Deposit fees: No – Zelle
My Recommended Deposit Method
I recommend that you use either Zelle or USDC for deposits.
I used USDC as I had some in my crypto wallet, which was quicker than setting up a Zelle payment.
It also had a much lower minimum deposit. If you’re not familiar with crypto, then use Zelle.
It takes a couple of extra minutes but is fast and secure.
If you don’t mind using crypto, USDC has the lowest fees from the available options.
Below is a list of all the deposit methods available and their specifics so you can decide what’s best for you.
DEPOSIT METHOD | MIN DEPOSIT | MAX DEPOSIT | SPEED | FEES |
---|---|---|---|---|
|
$50 | $500 | 10 Mins | None |
|
$10 | $1 Million | 15 Mins | Miner |
|
$10 | $1 Million | 15 Mins | Miner |
|
$10 | $1 Million | 15 Mins | Miner |
|
$10 | $1 Million | 15 Mins | Miner |
Emu Casino Vs Other Casinos – Deposit Methods
Withdrawal Options Summary
Your only option for cashing out from this casino is USDC. I confirmed this with customer support.
While your options are limited, the minimum cashout is only $20.
Also, there are no casino fees, but network (miner) fees will apply.
- Is Verification Required? Yes
- Fastest Withdrawal Method: ID + Proof of Address
My Recommended Payout Method
I wasn’t able to cash out from this casino, but I don’t anticipate you’ll have any issues.
Your only option for cashing out is USDC, which has a low $20 minimum deposit.
What I can verify is that getting your account verified is a breeze. I was able to get my documents uploaded and verified instantly.
Why is this important? As verification is often the biggest payout complaint, being able to do so quickly bodes well for cashing out quickly.
According to the casino’s terms, there is a 24-hour processing period when you request a payment, and then your payment is processed instantly.
You can see more info on Emu Casino withdrawals below.
WITHDRAWAL METHOD | MIN PAYOUT | MAX PAYOUT | SPEED | FEES |
---|---|---|---|---|
|
$20 | $5,000 | 24 Hours | Miner |
Emu Casino Vs Other Casinos – Withdrawal Methods
Overall, I had a positive experience interacting with Emu Casino customer support.
The site has a helpful FAQ section and agents that are incredibly friendly and helpful.
However, I had some problems accessing some support areas, such as email.
- Email: The casino claims to offer email support, but I could not find an address or a link for an email form anywhere on the page.
- Phone: No
- Live Chat: Yes – Live chat support responds immediately and is very friendly and helpful
- Response Time: Immediate
- Language: English
Here’s How I Tested
I had questions about cashing out from the casino, and the FAQ section was too general for my situation.
Here are my experiences with each type of support:
I was going to contact support via email, but I could not.
I could not find an email address or form on the website.
Live Chat
I contacted support via live chat and was immediately connected to Carmen.
She confirmed that crypto was the only option for cashing out and that USDC was the only available option.
She also confirmed that there are no casino fees for withdrawals.
My Experience With Emu Casino Support
Overall, I was able to quickly get my questions answered by support.
I noticed that the agent had to look up every answer, which tells me they are probably a service supporting multiple casinos.
Despite this, I found support very friendly and professional.
If every casino that used a service for support had agents who were friendly and professional, casino support services would have a better reputation.
I suggest the site either add an email form or clearly list the support email address. Still, I feel that players will be able to get adequate support from this casino when needed.
Emu Casino Vs Other Casinos – Customer Service
I like the layout of Emu Casino more than that of some casinos.
It has a classic tabular design that makes it easy for most players to find games. The filter options are great for helping to narrow your game selection.
Overall, the site is well laid out, allowing easy access to all features.
This casino is suitable for new and experienced players alike.
However, there’s room for improvement. You can’t find some games unless you search for them, such as poker games.
Additional menus are needed for these games. The casino must add live casino games for US players along with additional video poker options.
The Best Features
- The design and navigation allow you to find games easily.
- The game selection prioritizes quality over quantity.
Emu Casino Vs. Other Gambling Sites
Emu Casino is better in many ways than other online casinos.
They have a high-quality selection of slots and a nice variety of blackjack and roulette.
However, it does not have live casino games and only a single option for video poker.
Its banking options are inferior to other casinos, but the minimum withdrawal is much lower than most casinos.
Its promotions are superior to many casinos, and its customer support is above-average
ONLINE CASINO | WELCOME BONUS | # OF GAMES | AVG RTP | READ REVIEW | START |
---|---|---|---|---|---|
|
WELCOME BONUS $1,200 Triple Welcome Deposit Bonus | # OF GAMES 522 | AVG RTP N/A | Review | |
|
WELCOME BONUS 500% up to $7,500 | # OF GAMES 749 | AVG RTP 97.43% | Review | |
|
WELCOME BONUS 150% up to $3,000 | # OF GAMES 491 | AVG RTP 96.83% | Review |
Emu Casino Player Protection
I was thoroughly impressed by the player protection policies offered by Emu Casino. Check out its Responsible Gaming page, where you will find a wealth of information on controlling your gaming.
What I like most about this casino is that it gives you complete control over your gaming within your account.
Under the Responsible Gambling section of your account, you can deposit, loss, and wager limits. You can also contact customer support to be self-excluded from the casinos.
The casino event provides a full tutorial on setting these limits, which I have NEVER seen at another casino, so kudos to them.
I highly recommend you check out the casino’s responsible gaming page to learn all about the protections they offer.
If you would like additional information about responsible gaming, please visit our responsible gambling page.
My Verdict
Emu Casino is one of the most solid casinos I’ve played in a while.
The site has worked hard to provide a quality gaming experience, and this is evident in all areas of the site.
It has a good collection of games, generally helpful customer support, and a user-friendly layout.
However, there are areas that need improvement.
They must add live casino games for the US market and expand their table game offerings.
Also, it needs to expand its banking options as its crypto-only deposits will lock out some players.
With its commitment to safe and quality gaming, I have no doubt that the casino will make the necessary improvements to remain competitive.
As such, I fully recommend this casino to anyone looking for an online casino.
Frequently Asked Questions
We regularly receive questions about Emu Casino. Below are some of the most common questions we’ve received.
Is Emu Casino legit?
Emu Casino is entirely legit and is partnered with many of the top software companies in the industry, such as Microgaming and NetEnt.
Does Emu Casino pay out?
Emu Casino does payout via cryptocurrency. You can cash out via USDC when you have at least $20 or more in your account.
What are the games’ payout rates?
Emu Casino games have a high RTP compared to many online casinos.
Its slots have RTPs ranging from 95% to 97%, while its table games have RTPs ranging from 97% to 99.5%.
How does the casino handle jackpot wins?
If you win a progressive jackpot, you can request your full jackpot payment immediately.
However, according to the casino’s terms, you may have to wait up to 30 days to receive payment.
What happens if I get disconnected during a game?
If a game disconnects in the middle of a gaming round, it is paused, and you can return to resume the round.
What is the community like?
Emu Casino has a small but active online community. You can find them on Facebook, X, and Instagram.
They regularly hold promotions on social media for free spins and other prizes.
What happens if I’m locked out of my Emu Casino account?
If you get locked out of your account, you can request a reset on the homepage. Otherwise, contact customer support for assistance.
How can I turn my casino winnings into cash I can use?
To cash out from Emu Casino, go to your account profile and click Withdraw.