My Opinion on Fair Go Casino – Key Findings
Fair Go Casino has notable benefits, including 7-figure progressive jackpots and over a dozen promotions.
I also found subtle perks during my review, including an easy deposit process and impressive customer support.
However, this casino doesn’t have the largest game selection (216 total) or a live dealer casino. It’s also the subject of a few player complaints over nonpayments.
Overall, I feel like the jackpots, bonuses, and customer service are enough to warrant another visit.
The limited nonpayment complaints are a bit concerning, but I’m comfortable making another $20-$30 deposit here and seeing where it takes me.
What I Loved
- Easy process for depositing & claiming a bonus.
- I had good experiences with live chat & email.
- Million-dollar progressive jackpots.
- Progressive pokies count towards bonuses.
- Available to Aussies & players around the globe.
Room for Improvement
- Certain games were laggy for me.
- No live dealer games.
- A few complaints over nonpayments.
Website
Year Established
2017
License
Curaçao Gaming Control Board
Number of Games
216
Available Games
Pokies, Table Games, Specialty, and Video Poker
Device Compatibility
iOS, Android, Windows, Mac, ChromeOS
Best Bonus
100% up to $1,000
Best Deposit Methods
Bitcoin, Bitcoin Cash, Litecoin
Best Withdrawal Method
Bitcoin
Restricted States
None
Min. Deposit
$5 Bitcoin Lightning
Customer Support
Email, Live Chat, & Phone
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My Gambling Session Details
I started playing at Fair Go Casino by finding the bonus code, signing up, and depositing AU$23.50 (US$15) in Bitcoin.
The sign-up bonus requires a $20 minimum deposit, and I put extra in to cover potential LTC network fees, although there were none.
I received a 100% match on my deposit, giving me a $47.06 starting bankroll. I had to meet $1,411.80 playthrough (30x b+d) before cashing out winnings.
The terms of this offer restricted me to pokies (a.k.a. slots), including progressive jackpots, so I stuck with them for this session.
Now that you have the background, here’s how my gambling session went:
- I started with Primal Warriors Legacy, Desert Raider, and Khrysos Gold, but each cost me about $10 with no wins.
- Then, I switched to Bubble Bubble 3, winning briefly with a 2x expanding wild before losing another $8.
- With my last $10, I tried for the $1.6 million jackpot on Aztec’s Millions at $5 per spin, but despite a couple of $5 payouts, I lost the rest.
I wouldn’t call this session a success, and I’ve had better recently. What I liked, though, is progressive pokies being included in the bonus—something not typical with casino bonuses.
Even though I only got four spins on Aztec’s Millions, playing it was the highlight of my session due to the massive jackpot.
Overall, I found the pokies that I tried to be entertaining despite the lack of wins. My only issue is that some games ran slow on my ChromeOS (Acer) computer.
Other than this, the Fair Go pokies had good graphics and entertaining features.
I checked multiple third-party sites for player opinions on Fair Go Casino, including Trustpilot, PissedConsumer, and Reddit.
Fair Go’s Trustpilot was the only site with significant action, with 30 reviewers collectively giving a 2.2/5 rating.
Fast Deposits, Slow Payouts
“Fair Go casino takes seconds for deposits, but when it come to withdrawal, the process keep delaying for days and weeks and coming up with excuses.”
-Aron Aron (Trustpilot), 1/5 stars
Legit Online Casino
“Fair Go pays, customer service is really good, Elodie ViP godess that helps you through a bad run and gives great gaming advice. Slow on payouts though“.
-Vittorio Guida (Trustpilot), 5/5 stars
The Slowest Online Casino
“It took 2 weeks to get my account verified after I won $1000. I’m withdrawing Bitcoin because that is all I’ve ever deposited.
They say on their site that bitcoin is instant but I put in my withdrawal 5 days ago and still havent got paid. This is the slowest casino online.
-David Marble (Trustpilot), 1/5 stars
My Thoughts About Fair Go’s Player Complaints
I’ve seen worse scores in my latest reviews, with the average Trustpilot rating in the 1.4/5 to 1.8/5 range. Nevertheless, a 2.2 mark isn’t great in the grand scheme.
Common complaints include delayed payments, nonpayments, and rigged games.
I usually discount the latter criticism, which I’ll explain below. However, certain delayed withdrawals and nonpayment complaints come from legitimate accounts.
I’d like to see them address the few allegations about nonpayments. Customer support could tell the players they’ll look into the issues like some casinos do.
Having not gone through the withdrawal process, I can’t speak from experience on the payout issues. Additionally, I only saw about a dozen legitimate complaints regarding payment problems.
Nevertheless, I still saw enough to give me slight worries.
Myths Busted About Fair Go Casino
Some Fair Go complaints seemed valid, while others felt more like myths.
Given that not all criticisms are valid, I’ll cover some of the latter variety below.
Myth #1: Fair Go Lets You Win Initially, Then Cheats You
One Trustpilot user proposed that Fair Go Casino lets you win early on.
After luring you into a false sense of confidence, it causes you to lose by rigging games.
I’m assuming this player had a hot run early, only for their luck to go cold later.
I’ve been in this position many times while playing casino games.
I’ve also experienced the reverse many times, where I initially did poorly and saved my session with late wins.
Myth #2: Games Are Rigged
I see this complaint almost every time, where players allege that the games are rigged.
Most online casinos contract third parties to run their software, meaning they don’t have the opportunity to cheat.
Fair Go uses RTG games, which I’ve sometimes won with.
While I didn’t do great during my session here, I also didn’t feel like the Fair Go pokies were unusually tight.
Myth #3: All Complaints Are Legit
Some Trustpilot users lodge complaints about every online casino they try.
For example, some users seemingly get cheated by every gaming site.
I’m not saying that their criticisms of certain casinos aren’t legit. However, a pattern like this suggests a player won’t be happy anywhere unless they win big.
For this reason, I scan reviewers’ profiles to see if they’ve given any positive reviews.
I was impressed by the volume of Fair Go promotions, with over a dozen promos available.
This casino does well with its promo variety, offering deposit bonuses, cashback, free spins, no-deposit bonuses, double-comp points, and VIP rewards.
Fair Go has an odd term that serves as a quasi-expiration date. You must withdraw funds within 150 days of using a bonus code, or your winnings will be forfeited.
Most casinos simply list an expiration date, such as 90 days to meet rollover. In any case, you likely wouldn’t have trouble satisfying rollover and cashing out within this timeframe.
This gaming site excludes over three dozen countries from qualifying for its bonuses. Examples include Brazil, Colombia, Czechia, Germany, Ireland, Italy, the Netherlands, and a few others.
My Recommended Bonuses
I went through the Fair Go bonuses to find a couple of recommendations, with my picks being:
Fair Go Casino sign-up bonus: 100% up to $200
Due to its limited size, the welcome bonus may not appeal to high rollers. However, the $200 cap is somewhat counteracted by up to five redemptions ($1k total).
I like the 30x rollover and what’s essentially a 150-day expiry date—more than enough time to meet rollover and cash out.
The inclusion of progressive games is another favorable term based on my preferences. Most gaming sites will nullify bonus winnings when you play for progressive jackpots.
Welcome Bonus
Fair Go vs Other Casinos – Welcome Bonus
Fair Go Casino no deposit bonus
The $25 no-deposit bonus is something I didn’t see until reviewing the list of Fair Go promotions.
It’s available once monthly as long as you make at least one deposit. Once you place the deposit and claim a relevant bonus, you’ll be eligible for the no-deposit offer afterward.
Terms on Fair Go no-deposit bonuses include a 60x rollover on winnings and a 5x max cashout. I prefer wagering requirements in the 30x-40x range (or lower).
Nevertheless, I still like the idea of getting a monthly no-deposit bonus.
My Thoughts on Fair Go’s Bonuses
I liked the offers at Fair Go. The terms are reasonable, with 30x (deposit + bonus) wagering requirements on many bonuses. By comparison, the industry average is 40x rollover.
Other notable terms include a $10 max bet, a $20 minimum deposit (unless otherwise stated), and game restrictions.
Generally, game restrictions include all non-pokies (e.g. blackjack, roulette). The bonus I used did include progressive pokies, which is one plus compared to many casinos.
While the no-deposit bonus terms could be slightly better, I think the T&Cs are generally good.
Other Bonuses I Reviewed
You can see a few other Fair Go promotions below to get an idea of what else this casino offers.
| BONUS | BONUS TYPE | ROLLOVER |
|---|---|---|
| 25% Cashback | Reload | Requires $10 Deposit |
| 125% up to $3,000 + 50 Free Spins | Reload | 30x |
| 150% up to $3,000 | Reload | 30X |
| 88 Free Spins | Reload | 60x |
This online casino offers 216 games, all from RealTime Gaming (RTG). Fair Go’s selection isn’t huge, but I like having access to multiple software developers.
Nevertheless, industry veteran RTG (est. 1998) knows how to make high-quality pokies. I typically find that newer RTG games have excellent graphics and plenty of features.
This developer also features some of the industry’s most impressive jackpots. Aztec’s Millions and Megasaur boast $1.6 million and $1 million progressive prizes, respectively, at the time of this review.
No Fair Go live casino is available, which could be a dealbreaker if you enjoy these games. RTG doesn’t have a live dealer studio, meaning Fair Go would need to contract another developer for live gaming.
186
Real Money Pokies (Slots)
12
Jackpots
3
Blackjack
11
Other Table Games
3
Specialty Games
15
Video Poker Titles
My Top Game Picks
I tried several pokies here during my gaming session. You can see my favorites based on this session and RTG pokies I’ve tried at other casinos below.
Aztec’s Millions
While an older game, this 5-reel, 20-payline slot offers life-changing money.
Bubble Bubble 2
A 5-reel, 50-payline game about provocative witches that conjure up features like respins and expanding wilds.
Kong Fu
A light-hearted game involving a gorilla martial artist that feels like the movie Kung Fu Panda.
Primal Warriors Legacy
Based on Sun Wukong (Monkey King), Primal Warriors has a visually appealing background and symbol graphics.
Warrior Conquest
Bearing a feudal Japan theme, this slot has a grid that expands up to 729 ways as you keep winning.
Now that you’ve seen the top games I’ve tried, I’ll look extensively at each Fair Go game category.
Pokies (Slots)
This casino features 186 pokies, with a nice balance between progressive and non-progressive games. I find many RTG pokies to have quality graphics and engaging themes.
My only wish is that this developer would display payout percentages. As it stands, I have no idea what RTP I’m facing from one game to the next.
Pokies that I played included Aztec’s Millions, Bubble Bubble 3, Desert Raider, Khrysos Gold, and Primal Warriors Legacy.
Among these, Bubble Bubble and Aztec’s Millions are the only ones that delivered decent wins. Nevertheless, I would try the pokies here again in hopes of better luck.
I’ve mentioned how large the Megasaur and Aztec’s Millions jackpots are.
Other progressive pokies with significant prizes include Jackpot Cleopatra’s Gold Deluxe, Jackpot Piñatas Deluxe, Shopping Spree II, and Spirit of the Inca—all of which have six-figure jackpots.
Most Fair Go bonuses are for non-progressive and progressive slots, which are often the only games contributing to bonus wagering requirements.
Fair Go vs Other Casinos – Number of Pokies
Blackjack
Three blackjack games are available at Fair Go, including Blackjack, Suit ‘Em Up, and Blackjack + Perfect Pair.
This isn’t the most significant selection, but the side-bet games (Suit ‘Em Up & Perfect Pair) add variety.
I didn’t try blackjack here because it was among the excluded games for my bonus.
By comparison, some online casinos allow blackjack to contribute at least 5-10% towards rollover.
Roulette
This casino only offers European roulette.
Note that this game is in the “Exclusive” section rather than Table Games.
The good news is that the European wheel (97.3% RTP) is superior to the American version (94.74%).
The bad news is that roulette doesn’t contribute to bonus rollover (unless otherwise stated).
Other Table Games
Fair Go features 32 Cards, Akbar Romeo Walter, Andar Bahar, Caribbean Draw, Caribbean Hold’em, Caribbean Stud, Let ‘Em Ride, Lucky 7, Teen Patti, and tri-card poker.
While the blackjack and roulette sections fall short of variety, the broader selection of table games is adequate.
A progressive jackpot is connected to Caribbean Draw, Hold’em, and Stud. It’s worth $40k during my Fair Go review, which is significant enough to consider if you’re into card games.
I didn’t see any Fair Go bonuses that let table games contribute towards rollover. Therefore, you’ll want to avoid the tables with active promos.
Video Poker
This gaming site has 15 video poker variations, which is much more than most casinos.
Examples include All American, Bonus Poker Deluxe, Double Jackpot Poker, Loose Deuces, Pick’em, and Sevens Wilds.
Video poker is another category that doesn’t count towards wagering requirements. I also noticed that the RTP won’t always be optimal relative to the variation.
For example, I checked out Jacks or Better and saw that the pay table is 9/6 (9 coins for a full house and 6 for a flush). This pay table would lead to 99.54% RTP with perfect strategy. However, you can only wager one coin—not the optimal five coins—which drops RTP down to 98.38%.
Casual Games – Specialty Games
Listed under the Exclusive category, Fair Go specialty games include Banana Jones, Fish Catch, and Keno.
I’ve played Banana Jones before and found it unique compared to other casino games. It’s a gambling board game where you help a monkey find treasure in a dangerous jungle.
The Fair Go bonus terms don’t mention keno and other specialty games as counting towards promos.
However, I remember seeing Banana Jones open (i.e. no padlock symbol) when my bonus was active.
This casino offers cryptocurrencies and credit cards as banking options.
Its selection is standard fare for the offshore casinos I review, which are often available to Aussies, Americans, Canadians, and/or Kiwis.
I personally think Fair Go has covered the banking essentials. It also doesn’t charge fees on credit card deposits, which is different from some casinos.
The only downside is the high minimum withdrawal, at $100.
Deposit Options Summary
The Fair Go deposit methods are Bitcoin, Bitcoin Cash, Bitcoin Lightning Network, Litecoin, Mastercard, and Visa.
Minimum deposits vary from $5 (BTC Lightning) to $20 (credit cards). You must deposit $20 or more to qualify for Fair Go bonuses.
- Fastest Deposit Method: Credit card/Instant
- Deposit fees: No
My Recommended Deposit Method
I prefer depositing with cryptocurrencies because they don’t get rejected or require providing card details. Regarding the former, the issuing bank could reject your Visa or Mastercard deposit.
I’m also used to crypto, especially Bitcoin, due to its limited (sometimes nonexistent) network fees.
Credit cards are still viable options because Fair Go doesn’t charge fees for them.
In contrast, some gaming sites will impose heavy fees (e.g. 10%) on card transactions. You’ll also enjoy instant deposits when using Visa or Mastercard.
Here’s a table with all the available deposit options.
| DEPOSIT METHOD | MIN DEPOSIT | MAX DEPOSIT | SPEED | FEES |
|---|---|---|---|---|
|
|
$25 | $2,000 | 15 Minutes | None |
 |
$10 | $2,500 | 15 Minutes | None |
 |
$5 | $160 | 15 Minutes | None |
 |
$10 | $2,500 | 15 Minutes | None |
 |
$20 | $500 | Instant | None |
 |
$20 | $500 | Instant | None |
Fair Go Vs Other Casinos – Deposit Methods
fair go casino withdrawal options
You can withdraw money from Fair Go Casino through Bitcoin, check, and bank wire.
You’ll need to verify your account with a photo ID and proof of address (e.g. utility bill) before receiving payment.
The proof of address must be from within the last two months.
- Is Verification Required? Yes/Photo ID & recent utility bill
- Fastest Withdrawal Method: Bitcoin/0-2 days
My Recommended Payout Method
Bitcoin is definitely the best Fair Go withdrawal method. It’s the only option that doesn’t require fees and delivers the fastest payout.
Bank wire and check require $40 and $50 fees, respectively, and can take up to 15 days to send your money.
Here’s a table with all the withdrawal methods available.
| WITHDRAWAL METHOD | MIN PAYOUT | MAX PAYOUT | SPEED | FEES |
|---|---|---|---|---|
|
|
$100 | $2,500 | Up to 2 Business Days | None |
 |
$210 | $4,000 | Up to 15 Business Days | $40 |
 |
$100 | $2,500 | Up to 15 Business Days | $50 |
Fair Go Vs Other Casinos – Withdrawal Methods
The Fair Go customer support team is available 24/7 via email, live chat, and phone (through a scheduled callback). Here are all the details.
- Support Email Address: [email protected]
- Languages: English
- Live Chat: Yes, a real operator
- Phone Number: 1-888-426-3661
- Response Time: 1-2 hours max
Here’s How I Tested
You can see my experiences with the live chat and email support below:
I emailed about bonus expiration dates, expecting a response within days, like with many casinos.
However, I was surprised when Fair Go emailed back within 1.5 hours.
Live Chat
I asked a live chat rep if progressive pokies qualify for the welcome bonus.
They reviewed the offer and informed me that progressives contributed to the rollover.
My Experience With Fair Go’s Support
I must commend this gaming site for its speedy email response. Some online casinos don’t get back to me at all—let alone within less than two hours.
My live chat experience was also good. The rep was knowledgeable and friendly. The agent kept letting me know what they were doing each step of the way while reviewing my bonus.
Fair Go Vs Other Casinos – Customer Service
I had a mixed experience with Fair Go Casino.
Navigating the site was easy, and the layout felt intuitive.
However, I did encounter some lag with a few older games, which disrupted the flow a bit.
On the flip side, the newer games showcased impressive graphics and ran smoothly without any crashes or lag during my sessions.
Overall, while the site is convenient for browsing and finding games, these performance issues with certain titles keep it from being a top-tier experience.
In terms of customer support and brand perception, Fair Go is paired with or even better than other online casinos.
The Best Features
- Fair Go Casino features larger jackpots and more bonuses than the average gambling site.
- Better customer service than other sites from my experience.
- Simple site layout, making it an excellent casino for new players.
- Most games ran smoothly in all browsers.
Fair Go Casino Vs. Other Gambling Sites
You can see more comparisons between this casino and other gambling sites below.
| ONLINE CASINO | BONUS | # OF GAMES | AVERAGE RTP | READ REVIEW | START |
|---|---|---|---|---|---|
  |
100% up to $1,000 | # OF GAMES 216 | 95%-97% | Review | PLAY NOW |
  |
100% up to $1,000 | # OF GAMES 998 | 95%-96% | Review | PLAY NOW |
  |
500% up to $7,500 | # OF GAMES 699 | 95%-98% | Review | PLAY NOW |
Want to see how others stack up? We tested over 60 gambling sites with real money and share fully honest casino reviews.
Player Protection
This casino features a responsible gaming section that covers tips, tools, and resources (e.g. Victorian Responsible Gambling Foundation) on the subject.
Regarding responsible gambling tools, you can set weekly or monthly deposit limits and exclude yourself from this casino. The self-exclusion option can last anywhere from one week to permanently.
My Verdict
Playing at Fair Go Casino was a mostly positive experience. I liked the high-quality slots, significant jackpots, and many promotions.
The customer support, deposit process, and ease of claiming bonuses were also good from my experience.
I did suffer through lag on a few games and found some complaints about nonpayments. However, Fair Go still seems like an above-average casino.
I recommend it for a small deposit ($20-$50 range) or possibly higher after you successfully go through the withdrawal process.
FAQ
For answers to commonly asked questions about Fair Go, take a look at the FAQs below.
Is Fair Go Casino legit?
This online casino is owned by Deckmedia N.V., which holds licensing with the Curaçao Gaming Control Board.
Fair Go is also committed to responsible gambling and, based on my experiences, offers good customer support.
Does Fair Go Casino pay out?
I found a few criticisms from players who didn’t receive payment for specific reasons (e.g. allegedly violating bonus terms).
However, Fair Go does pay most players based on the low number of complaints I saw.
What are the games’ payout rates?
Fair GO offers games from RealTime Gaming, which doesn’t display payout percentages on the info screen.
The only games I know the RTP for include table classics like baccarat (98.94% RTP) and European roulette (97.3%).
How does Fair Go Casino handle jackpot wins?
This casino lets you withdraw up to AU$7,500 per week. Therefore, you can cash out significant jackpot wins in weekly installments of $7.5k.
Is there a Fair Go Casino app?
No Fair Go app is available, but you can play here through a mobile browser. You simply visit this casino via an iOS or Android device, sign up, and deposit to start playing.
What happens if I get disconnected during a game?
You should reload the game and see if your progress has been saved. If there are any issues like a lost bet, contact customer service for help.
What is the community like?
During my research, I didn’t find a Fair Go Casino community.
Some gaming sites offer onsite forums and/or are the subject of extensive Reddit threads, but not this one.
Is there a Fair Go Casino no-deposit bonus?
Fair Go regularly offers no-deposit bonuses when you satisfy certain conditions.
I saw one instance where you can claim a no-deposit bonus after you’ve made at least one deposit within a month. Of course, the no-deposit offer is separate from any bonuses you’d claim through the deposit.
What happens if I’m locked out of my Fair Go account?
If you’ve forgotten your user details, select Forgot Username or Password. Assuming you think your account has been intentionally locked, contact customer service through live chat or email.
How can I turn my casino winnings into cash I can use?
Fair Go requires that you meet at least 1x wagering requirements on all deposits before withdrawing funds.
Standard deposit bonuses require meeting 30x rollover before cashing out. No-deposit bonuses carry wagering requirements of 60x the bonus.