High 5 Casino Review Summary – Key Findings
I’ve reviewed more online gambling sites than I can count, and in my years, I’ve come across the good, the bad, and the ugly. So, where does High 5 Casino fit into the picture?
Over the course of several days, I spent long hours playing games, earning rewards, and exploring this site from top to bottom. It’s a tough job, but someone has to do it. When all was said and done, I walked away with some conflicting opinions.
I’m going to share what I found, from highlights to dirty details and everything in between. Let’s dig in.
High 5 Casino
https://club5.high5casino.com/
Online Since: 2012
License: New Jersey
Game Software: High 5 Games, Pragmatic, Vivo, Gaming Realms (Slingo), Relax, Silver Bullet/Fantasma Games, Kalamba, Slot Mill, Play Rogue, Gaming Corps, Hacksaw, Playson, Booming, Ruby Play, G Games, Thunderkick
Fastest Payout: Instant
Min/Max Deposit: $2 - No Limit
Live Dealer: Yes
# of Games: 1171
Download: Yes
Play Now- This site has live dealer games, which are hard to find at social casinos.
- They have many games with proprietary software, making them exclusive to this site.
- You can collect diamonds that will earn you more Sweepstakes Coins.
High 5 Casino Ratings per Category
| Feature | Rating | Why |
|---|---|---|
| Offers and Rewards | Bad | The welcome offer is small, and the daily/recurring rewards are underwhelming. |
| Banking Options | Standard | This site accepts credit cards, PayPal, and Skrill, which are the most common options. |
| Account Registration Process | Standard | High 5 requires the average amount of information to register, including your email, home address, and phone number. |
| Customer Service | Bad | Live chat was not available when I needed it, and I had to wait seven hours for a response through email. |
| Game Variety | Good | There is a fantastic game variety from Plinko and slots to crash games and live dealers. |
| Mobile App | Standard | The mobile app was similar to the site and a little slow at times, but overall, it worked well. |
| Social Features | Bad | You can no longer link your Facebook account, and there are only four leaderboards in which to participate. |
| Look and Feel | Standard | High 5 Casino doesn’t stand out from the pack in design, and the High 5 Casino Classic is outdated. |
| Reputation Among Players | Standard | I found a mixed bag of reviews ranging from negative to positive. |
Pros and Cons
- The game selection is impressively diverse compared to other sites that tend to focus on slots.
- You can play live dealer games with an actual human dealer.
- Diamonds give you boosts in games like multipliers and free spins.
- I had a hard time racking up Gold Coins and Sweepstakes Coins since I mostly broke even when playing games, and the bonuses were small.
- You can no longer log in with your Facebook account, removing much of the social element.
- The live chat box didn’t actually connect me to an agent. I had to fill out a form and await a response within 48 hours.
Is High 5 Casino Legit?
Yes, the casino is legit. It’s licensed and regulated by the New Jersey Division of Gaming Enforcement and uses SSL encryption, so you can rest assured it follows all protocols for safety and security.
How High 5 Casino Works
You can play gambling games with Gold Coins or Sweepstakes Coins. The latter lets you ultimately redeem them for prizes.
When you create an account, you have the choice to play on the Sweeps version of the site or High 5 Classic Casino. At first, I was confused about choosing between two sites, so I’ll explain the difference.
The Sweeps Version
This version lets you play with Sweepstakes Coins and Gold Coins. It’s much more modern, cleaner, and easier to use.
You will get 250 Gold Coins and 5 Sweepstakes Coins with this option. There are also more games, including live dealers.
High 5 Classic Casino
The Classic version offers gameplay with Gold Coins only, so there is no opportunity to win prizes.
It feels a bit older, difficult to navigate, and doesn’t offer live dealer games. However, you start with 1,000,000 Gold Coins when you play here, and I was able to rack up more pretty quickly. I got an extra 15,000 just by clicking around.
You can switch between the two versions at any time, so don’t worry about having to make a commitment to one or the other.
I was a little disappointed in the social aspects of this casino. Facebook no longer cooperates with High 5, so there’s no way to sign in using your Facebook account.
Without this option, socialization is lacking. The only other way to connect with other players is to join one of the four leaderboards on High 5 Casino Classic or chat in the live dealer rooms.
Gold Coins
Gold Coins are the main virtual currency at this casino.
You get them for free every four hours or by completing simple tasks like logging in, or you can purchase a coin package if you don’t want to wait.
GCs are solely for playing games and cannot be redeemed for prizes.
Sweepstakes Coins
Sweepstakes Coins are always free, but you’ll get far fewer of them than Gold Coins.
You can earn them by doing many of the same things you do to get GCs, like logging in and joining giveaways. Plus, you’ll get a few complimentary Sweepstakes Coins when you purchase Gold Coins.
Can You Win Monetary Prizes at High 5 Casino?
Since High 5 Casino is a social casino, you cannot win money directly.
However, you can redeem your Sweepstakes Coins for things of monetary value, like gift cards and cash prizes, as long as you meet the requirements.
High 5 Free SC & Rewards
I felt the rewards were a double-edged sword at High 5 Casino.
On one hand, the amount of coin bonuses is smaller compared to many other social casinos. On the other hand, the site gives you a generous amount of Diamonds to start, which you can use to unlock game boosts like free spins, multipliers, and special features.
While the lack of free coins was frustrating, I enjoyed exploring the game boosts. I discovered several valuable ones and a few I’d avoid next time.
Let’s get into the nitty-gritty of the rewards at this social casino.
Recommended Rewards
Many of the best bonuses at High 5 Casino are free, while others will require you to cough up your diamonds. Below are my top three recommended rewards.
Bonus Harvest
Time flies when you’re having fun. If four hours have passed, click on the gift box at the top right of the screen and claim the Bonus Harvest.
Even though it’s only worth 10 Gold Coins and 15 diamonds, it’s free.
Daily Bonus
You get .5 Sweepstakes Coins every day.
Again, it’s not much, but it’s highly worth taking advantage of anything you get for free on this site.
Boosts on Demand Sales
There is a long list of game boosts you can claim with Diamonds, and sometimes they go on sale.
I got five free spins on DaVinci Power Play in exchange for 120 Diamonds and ended up winning 4.4 Sweepstakes Coins.
Rewards I’d Rather Skip
Some rewards looked better than they turned out to be. Below are a few Boosts on Demand that will deplete your resources and might not give you much in return. I’d recommend skipping these.
Random Win Multiplier Davinci Power Play
This boost gave me a random win multiplier between 2x and 10x for five spins on Davinci Power Play, but I had to fork over 484 Diamonds.
I ended up only winning an extra 1.3 SCs, so for me, it wasn’t worth the exchange.
Random Win Multiplier on Green Machine Racking up Riches
This is another multiplier boost, and based on my first experience with those, I can’t imagine this would be any better.
This one also gives you the chance to land multipliers between 2x and 10x, but it costs a whopping 2,420 Diamonds.
Other Ways to Earn More Free SC Coins
- Login Everyday:
Logging in is the easiest way to earn Sweepstakes Coins. Each day, the site gifts you .5 SCs just for coming back. - Facebook Giveaways:
The casino runs promotions on Facebook and other social media platforms. Be sure to check there regularly for the opportunity to get free SCs. - Games:
Another way to earn SC Coins is to play games with them. This requires you to risk your stash, but with a little luck, you could walk away with more than you started with.
High 5 Casino Purchase Reward – April 2024
During my time at this social casino, I didn’t come across many purchase rewards. However, I did receive a one-time pop-up offer for $2.99.
Below are some more details.
- Bonus Code: No Code Required
- Details: 30 GCs, 5 SCs, 40 Diamonds
- Promotion Valid Until: One-time Offer
- Bonus Last Verified: April 24, 2024
- Minimum purchase: $2.99
Other Coin Packages Worth Taking a Look
If you don’t want to wait around for free coins, there are plenty of packages to tide you over.
The smallest starts at $2 and gives you 10 GCs and 2 SCs.
But if I’m going to spend the money anyway, I think it’s worth it to go with a more middle-of-the-road option, like $10 for $50 GCs and 10 SCs.
Redeem Your High 5 Casino Sign-up Reward
When you sign up at High 5 Casino, you get a reward right off the bat. After creating your account, a pop-up window prompts you to select the Sweepstakes Casino or the High 5 Casino Classic.
The latter gives you 1,000,000 Gold Coins, while the Sweepstakes gives you 250 GCs, 5 SCs, and 600 Diamonds.
What you choose will depend on your goals. If you eventually want to redeem your coins for real prizes, you’ll want to select the Sweeps version.
Then, hit the claim button, and the coins will get added to your account.
Understanding the High 5 Casino Rewards and Promotional Sweepstakes
These rewards are pretty straightforward, but there are some terms and conditions you should know.
In order to redeem your SCs, you need to play through all of them once to be eligible for redemption. It’s also worth noting that a Sweepstakes Coin has a monetary value of $1, so if you want to redeem 100, you can get a prize worth $100.
High 5 Casino Banking Options
The variety of ways to bank at High 5 Casino is on par with most other social casinos. I found that a credit card was the simplest and fastest way to purchase Gold Coins.
None of the methods have fees, so I went with what was most convenient. The coins were added to my account within minutes, so all in all, it was a painless process.
There may be other options that suit you better, so I’ll go over all of the banking methods on this site.
Purchasing Methods
Purchasing coins isn’t necessary by any means, but sometimes you might want a little extra. Take a look at the details of each banking option below.
| Purchase Method | Fee | Processing time | Min. Purchase |
|---|---|---|---|
| Skrill | None | Instant | $2 |
| Trustly | None | Instant | $2 |
| Paypal | None | Instant | $2 |
| Credit/Debit Card | None | Instant | $2 |
How to Purchase Gold Coins and SC at High 5 Casino
You can’t purchase Sweepstakes Coins outright, but you do get complimentary SCs when you buy Gold Coins. Follow the steps below to complete the process.
- Log into your account and click on the green “Buy” button at the top of the page. This will open up a window with all of the coin package options.
- Select the package you’d like to purchase. Some of them come with Diamonds instead of Sweepstakes Coins, so be sure you choose the right one for your purposes.
- Click on the green button with the amount it costs. Then click “Claim.”
- Now you can choose your method. The process for credit cards is the same at any retail site, but options like Trustly or PayPal will require that you have an account set up with them.
- Once you follow the instructions to complete the transaction, all you have to do is wait for the coins to hit your account.
Redemption Options
There are three ways to redeem your Sweepstakes Coins. Each method has zero fees, but the time it takes to get your prize might vary.
Check out the options below.
| Redeeming Method | Fee | Processing time | Min. Redemption |
|---|---|---|---|
| Check | None | 10 days | $100 |
| Skrill | None | Instant | $100 |
| Gift Card | None | Instant | $50 |
How to Redeem Your SC from High 5 Casino
After you’ve played through all of your Sweepstakes Coins once and collected enough, they’re eligible for redemption.
Cash prizes require that you have 100 SCs, while you only need 50 for gift cards. Follow the steps below to turn them in for a prize.
- Click on the menu at the top right corner of your screen to open your Hub.
- Hit the blue “Redeem” button. If you haven’t verified your account yet, you’ll be prompted to do so now. You’ll need to send some information, like a picture of your ID, proof of address, and date of birth. I recommend doing all of this ahead of time to make redeeming your SCs quicker.
- Once your account is verified, you can decide if you want to turn in your SCs for a cash prize or a digital gift card.
- For cash, select check or Skrill. Just be aware that a check can take up to 10 days to be delivered by mail. Gift cards are digital, so they will be much quicker as they are delivered to your email. I like the gift card option since there is a massive list of stores you can choose from, and it’s much faster.
- Enjoy your reward! You earned it.
Getting Started: High 5 Casino Account Registration
Creating an account at High 5 Casino was incredibly easy. All I had to do was enter some basic information and a code I received in a text message. Check out the process below.
Step 1
First, I visited the site and clicked “Sign Up” at the top right of the screen.
Step 2
Then, I had the option to register using Apple, Google, or my email. I went with email.
Step 3
I filled out the requested information, including my name, address, and birth date. I also created a username and password.
Step 4
Next, I had to enter my phone number. Be sure to do this part correctly because you will receive a text with a code that you need to continue.
Step 5
After I entered the code, I was ready to play.
Customer Support
You can reach customer support at High 5 Casino through live chat, email, or by sending a letter to a mailing address. I only used live chat and email, so I’ll talk about my experience with both.
High 5 Casino Customer Service
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Phone Number: No
-
Email Address: [email protected]
-
Live Chat: Yes
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Response Time: 48 Hours
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Languages: EN
Emailing was quicker than I thought it would be.
I didn’t send my message until around 6 p.m., and they ended up responding at 10 a.m., so that was a pretty impressive turnaround.
Live Chat
I was disappointed when I tried to contact live chat because I never got to talk to a live agent.
When I opened the chat, I was prompted to fill out a form and type in my question. Then, I received a message that they were currently backlogged and would get back to me within 48 hours.
On the bright side, the response was helpful, and it only took seven hours when I was expecting to have to wait the full 48.
Mailing Address
I didn’t reach out this way for obvious reasons, but it’s an option.
Of course, you’ll have to wait as long as it takes the mail to travel using this method.
Mailing Address to Their NJ Corporate Office:
1200 MacArthur Boulevard
Mahwah, NJ 07430
Overall, it was an okay experience. It was a letdown to have a live chat option that essentially functioned like an email, but they did respond the same day.
Hopefully, they will figure out how to fix the backlog problem and have live agents ready to help in the future.
My Experience With the High 5 Casino App
I downloaded the High 5 Casino app to my mobile phone through the Apple App Store to see how it stacked up to the desktop experience. For starters, it was easy to install, and I was ready to play within minutes.
It looks and feels very similar. The only difference is that the menu, search bar, and “Buy” button are at the bottom. For the most part, it ran very smoothly, and I had no glitches during gameplay.
Some of the titles took a few seconds to show up as I scrolled through them, but that was the only hiccup I noticed.
The reviews in the App Store were all over the place, but many of them complained about how difficult it is to earn coins.
I have to agree, although this is an issue with High 5 Casino as a whole and not just the app. On a positive note, there weren’t any annoying ads during my time on the app, which I appreciated immensely.
- Mobile Phone Used: iPhone Pro 13
- App Version: High 5 Casino Vegas Slots Version 24.2.0
High 5 Casino Social Features
What is a social casino without socializing?
One of the biggest draws for players is the ability to link their Facebook accounts and bond with friends over games. Unfortunately, you can no longer do that at High 5 Casino.
I couldn’t find any information as to why Facebook decided to cut ties, but I could see that many people were disappointed by the decision.
However, High 5 Casino still has a Facebook account, where you can find news and regular giveaways. You can also follow them on Instagram, X (Twitter), and YouTube.
High 5 Casino Games
Games are this site’s strong suit. I spent hours exploring the 1,200+ titles and was impressed with the quality and diversity of the catalog.
Most social casinos offer mainly slots, and there are plenty of those here, but there is also a fantastic variety beyond that.
I played my way through crash games, Slingo, live dealers, and more. I’ll share with you my favorites and go over each category.
Games You Should Play
Out of all the games I tried, the ones below are my top picks.
They provided me with endless entertainment through their stunning graphics and exciting features. I loved the jackpots of Davinci, the aesthetic of Rainbow Trinkets, and the action of Wins of Mermaids.
DaVinci Deluxe Ways
- Key Features: Up to 15 free spins, cascading reels, 3,240 ways to win.
- Slot Bonus/Incentive: Four jackpots can trigger randomly during the game.
Rainbow Trinkets
- Key Features: Transforming symbols, cascading reels, and up to 20 free games.
- Slot Bonus/Incentive: Magnet feature moves symbols to be part of a winning combination.
Wins of Mermaid Multipower
- Key Features: Cascading reels, multipliers, Respin feature.
- Slot Bonus/Incentive: The Play Free Spins feature lets you purchase free spins without having to wait for them to trigger.
High 5 Casino Online Slots
I had a blast playing slot games at High 5 Casino. There are over 1,000 titles, and I found an incredible range of themes and features.
From games with animals and undersea adventures to classic fruit slots and holiday celebrations, there’s something for everyone.
I appreciate that they are organized into groupings, which made it easier to narrow down my search.
Besides the sheer number of titles, another benefit to spinning the reels here is that many of the Boosts on Demand are geared toward slots.
Some of these really enhanced my gameplay, but be cautious of the ones that cost too many Diamonds.
Live Casino
Finding live dealer games at social casinos is rare, so I had to try as many as I could.
I played blackjack, roulette, baccarat, and poker. I had no problems hopping into most of them, except for roulette, where only one out of the four games would load.
Other than that, my experience was positive. The streaming functioned smoothly, and I had fun chatting with other players.
I highly recommend checking out the live dealer games at High 5 Casino.
Sure, I ran into a few technical issues, but I can overlook that. Getting to play them for free is a special treat.
Other Games
The fun certainly didn’t end there for me at High 5. There are tons of other games in the Variety category.
I love crash games, so I was thrilled to see so many options.
I found Plinko, Slingo, and an absolutely bonkers space-laser-kitty-themed game I quickly became obsessed with.
High 5 Casino Game Developers
There are a total of 16 game developers that provide titles to the site, but some of the more prominent ones are Pragmatic, High 5 Games, and Play Rogue.
I noticed that Pragmatic and High 5 Games supply a decent amount of the slots and tend to have rich graphics and unique features, while Play Rogue makes some extraordinary specialty titles with wacky themes.
How Does It Compare to Other Social Casinos?
Compared to other social casinos, High 5 stands out from the rest when it comes to games.
It’s hard to find a selection that diverse, so it’s a fantastic site for trying titles you might not get to play elsewhere.
However, it’s more restrictive in handing out coins than other casinos. I was having a hard time justifying paying to play here when I could play for free on another site.
| Feature | High 5 Casino | Wow Vegas | Stake.us | Pulsz |
|---|---|---|---|---|
| Overall Rating | 3.8 | 4 | 4.4 | 4.3 |
| Welcome Pack | 3 | 4.5 | 5 | 4.8 |
| Game Variety & Quality | 4.8 | 4 | 5 | 4 |
| Customer Service | 3.4 | 3 | 4 | 3.5 |
| Banking Methods | 4 | 4.5 | 3 | 4.5 |
| Mobile Play | 4 | 4 | 4 | 4.8 |
What Other Players Are Saying About High 5 Casino
Similar to my own opinions, other players seem to have quite varied feelings about the casino.
The feedback on places like Reddit and Trustpilot ranges from bad to great. One review reads:
“They’ve been good to me—Trustly redeems in one day, and checks took about 10.”
On the opposite end of the spectrum, another player says:
“The amount of free coins is minimal… It’s only fun if we can play longer than five spins or so every four hours.”
Also, many negative comments were about having trouble redeeming SCs, but this could potentially be due to user error or not understanding the terms and conditions.
Is High 5 Casino the Right Choice for You?
To be honest, I had a hard time deciding how I feel about this site.
The design is decent, but it doesn’t stand out. The game selection is top-notch, but you can’t play for long since Gold Coins and Sweepstakes Coins are hard to come by. Live chat wasn’t available, but an agent did get back to me by email the same day.
The positives and negatives balance each other out to create an experience that’s just okay. Ultimately, this is a perfect site for someone who’s fine with playing just a little or has a lot of patience.
Regardless, you can’t go wrong with signing up and having a bit of free fun. Take advantage of the welcome coins and Diamonds to explore the games until you run out.
Frequently Asked Questions About High 5 Casino
If you still have questions, read the FAQ list below.
How long does it take for High 5 Casino to verify your account?
It generally takes 2-3 business days to verify your account.
Does the casino require ID verification? If so, is it before registration?
Yes, High 5 Casino does require a front and back picture of your ID to complete verification. It is not required to register your account.
In which states does High 5 Casino not operate?
High 5 Casino does not operate at all in Michigan and Washington. Sweepstakes play is not permitted in Nevada, Idaho, the District of Columbia, and Canada (excluding the province of Quebec.)
Is it possible to enjoy High 5 Casino without spending any money?
Yes, it’s definitely possible to enjoy the casino without spending money. You can collect Gold Coins and Sweepstakes Coins for free; it just might take some extra time.
Sources Used
Here’s a list of the sources I used to write this review:
